Guest Services

Save time: pre-purchase your tickets online, then bypass the front gate when you arrive, and come right in to start your Zoo adventure!

The San Diego Zoo is a smoke-free facility.

Rentals: Strollers, lockers, bag-check, wheelchairs, and motorized wheelchairs are available for rent on a first-come, first-served basis near the entrance. Prices: stroller single, $12; stroller double, $16; manual wheelchairs, $12; electric scooters, $45 unless the guest's membership level qualifies them for a Wild Perks discount (San Diego Zoo Global membership card or state identification card number is required).

Automatic Teller Machines (ATMs): These conveniences are located throughout the Zoo and in front of our entrance plaza.

Kennels: There are no kennels provided for pets.

Lost and Found: Visit our Guest Services Office, located at the Zoo’s main entrance, if you have lost an item or child. Open daily to closing.

First Aid: A staffed first-aid station is located on the north side of the Zoo’s Reptile House. Open daily to closing.

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