How do Print at Home tickets work?

Your ticket can only be scanned once at the turnstile, regardless of how many copies you have.

Print at Home tickets are valid for one year from the issue date.

No AAA or Senior discounts can be applied toward print at home tickets. These offers must be redeemed at the San Diego Zoo or San Diego Zoo Safari Park's ticket windows by presenting your AAA card or photo ID (seniors).

As noted in the Terms and Conditions on our website, all tickets purchased online are nonrefundable/nonreturnable. We are unable to issue exchanges or refunds after an online purchase has been made.

You have several delivery options when purchasing your tickets online. After completing the “Billing” screen, the “Delivery Information” screen allows you to choose the ticket delivery method that best suits your needs.

Selecting the Print at Home delivery method allows you to print your tickets using your home or office computer and printer. Your tickets are emailed to you with a pdf attachment. Print the attachment and bring your printed tickets to the main entrance to be admitted to either park. All tickets purchased online are nonrefundable/nonreturnable. We are unable to issue exchanges or refunds after an online purchase has been made. You can click here for a free download of Adobe Acrobat Reader to view and print your tickets. Please configure your spam or junk mail filter to allow emails with attachments from esales@sandiegozoo.org. If you are unable to retrieve your tickets, please present your order number to Guest Relations upon your arrival, and we can reprint your tickets at that time.

The Self-Service Kiosk method allows you to pick up your tickets at a Zoo or Safari Park Ticketing Kiosk at the front of either park when you arrive. Choosing the kiosk delivery method requires you to swipe the credit card used to make the purchase online. When prompted, please enter Order number to retrieve your tickets. All tickets purchased online are nonrefundable/nonreturnable. We are unable to issue exchanges or refunds after an online purchase has been made.

Have your tickets delivered to your home, office, or hotel (US addresses only) via FedEx Ground for $10 or FedEx Overnight for $20. Please allow three business days for us to ship your order. FedEx is unable to deliver to P. O. boxes. Signature release will be required. All tickets purchased online are nonrefundable/nonreturnable. We are unable to issue exchanges or refunds after an online purchase has been made.

All ticket packages can be purchased in person at either park.

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Tickets