Frequently Asked Questions - Membership & Discounts

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FAQ Category: 
Membership & Discounts

Each year, from October 1–31, in honor of our Zoo’s founding, children ages 3–11 are admitted free to the Zoo and Safari Park when accompanied by an adult. The Zoo’s Guided Bus Tour and the Skyfari Aerial Tram are not included with Kids’ Free entrance and must be purchased separately at the Zoo. The Safari Park’s Africa Tram Safari and the Conservation Carousel are not included with Kids Free entrance and must be purchased separately at the Park.

Adults may purchase their admission ticket(s) online, by phone, or day of at the Zoo or Safari Park. Qualifying children entering free will not need a ticket.

FAQ Category: 
Membership & Discounts
The Zoo and Safari Park no longer offer a single free admission day (traditionally called Founder’s Day). Instead, the month of October is now called “Kids’ Free” with a free 1-Day Pass ( entrance only) offered to children 11 years and younger at both the Zoo and the Safari Park.
FAQ Category: 
Membership & Discounts
AAA members who show their valid AAA membership cards at ticket windows located at the San Diego Zoo and the San Diego Zoo Safari Park receive 10% off a 1-Day Pass. Valid for up to 6 people. Discount cannot be combined with any other coupon or offer. AAA discount cannot be applied online as guests need to present their AAA card in person.
FAQ Category: 
Membership & Discounts
Airline- and cruise line-eligible employees presenting a company-picture identification badge or CLIA card and one accompanying guest will receive a 10% discount off the 1-Day Pass at the Zoo and Safari Park ticket windows. All other accompanying guests pay the full ticket package price at any ticket booth at the same time the airline/cruise line ticket is processed. Discount cannot be combined with any other coupon or offer.
FAQ Category: 
Membership & Discounts
Travel Agents, wholesalers, and tour operators presenting a valid IATA or IATAN card with picture ID receive a 10% discount off the 1-Day Pass at the Zoo and the Safari Park ticket windows. One accompanying guest will also receive the 10% discount. All other accompanying guests pay the full ticket package price at any ticket booth at the same time the travel agent ticket is processed. Discount cannot be combined with any other coupon or offer.
FAQ Category: 
Membership & Discounts
Seniors age 65 and older receive a 10% discount off the 1-Day Pass. Discount cannot be combined with any other coupon or offer. Senior discount cannot be applied online as guests need to present their photo ID in person.
FAQ Category: 
Membership & Discounts

Effective September 1, 2016, Students age 12 and older receive a 10% discount off the Adult 1-Day Pass.  Discount cannot be combined with any other coupon or offer. Student discount cannot be applied online as guests need to present their valid student ID in person.

FAQ Category: 
Membership & Discounts
The San Diego Zoo is a not-for-profit conservation organization that raises funds to maintain its parks, provide state-of-the-art animal care for endangered species, and pursue conservation efforts around the world. Most of our funds are raised through admission and on-grounds sales at our parks. Unlike most zoos in the US, we are not largely supported by municipal, state, or federal funds. In the interest of supporting our conservation mission, we do not offer complimentary or discount admission to members of other zoos.
FAQ Category: 
Membership & Discounts
A complimentary 1-Day Pass to the San Diego Zoo and/or the San Diego Zoo Safari Park is offered to U.S. Armed Forces, including active duty members of the Army, Navy, Air Force, Marine Corps, and Coast Guard; members of the Reserve components (Ready Reserve, National Guard, and Reservists in training); and cadets of service academies and the U.S. Merchant Marine Academy. Additionally, we work with the MWR Department on board local military installations to offer discount packages for families, retirees and others. Please contact your military MWR Ticket Office for discount requirements on ticket purchases. Complimentary admission is reserved exclusively for active duty service members upon presenting official identification.
FAQ Category: 
Membership & Discounts

Guests who visit our parks in groups of 15 or more receive a 10% discount off the 1-Day Pass. We also offer Meal Vouchers, accepted at participating restaurants. Meal vouchers are $14 per person.

Group reservations and Meal Vouchers can be arranged through our Reservation Sales Department at 619-718-3000.

FAQ Category: 
Membership & Discounts

Please click here to see the benefits of membership!

FAQ Category: 
Membership & Discounts

We do not offer a “family” membership.  Adults and children have separate memberships and pricing.  Children ages 3 – 17 are eligible only for our Koala Club membership.  For adults age 18+, we offer a selection of membership options for one or two adults in the same household.  Please click on the MEMBERSHIP link at the top of this page to get started!

FAQ Category: 
Membership & Discounts

Yes!  Membership is valid for admission to the San Diego Zoo and San Diego Zoo Safari Park during regular operating hours every day of the year, including all holidays.  Membership includes admission to Nighttime Zoo and Jungle Bells at the San Diego Zoo and Summer Safari at the Safari Park.

FAQ Category: 
Membership & Discounts

Donor Club Members (Keeper’s Club level and higher; member card has orange or blue stripe) receive unlimited complimentary access to both the Zoo’s Guided Bus Tour and the Kangaroo Express Bus.  Koala, Annual Pass and Diamond Club* members must purchase a ticket for the Guided Bus Tour and Kangaroo Express Bus at any ticket window.

*Diamond Club, created for our 75th anniversary, was retired in 2014 and is no longer for sale.

FAQ Category: 
Membership & Discounts

Yes!  All members receive complimentary unlimited use of the Africa Tram.

FAQ Category: 
Membership & Discounts

Donor Club Members (Keeper’s Club level and higher) receive a WildPerks® 10% (orange stripe) or 15% (blue stripe) discount off food, merchandise, and much more!  Additionally, Donor Club members receive complimentary general parking at the Safari Park.  Just show your stripe and save!  For a list of member specials offered to all member levels throughout the year and which vary from month to month, please click on the MEMBERSHIP link at the top of this page.  On the subsequent page, please click the MEMBER SPECIALS link.

FAQ Category: 
Membership & Discounts

Whenever possible, we take advantage of nonprofit postage rates.  Nonprofit mail can take a little longer to reach you, but it reduces expenses considerably.  Please allow 4 - 6 weeks for your membership card to reach you.  Adult membership cards are mailed separately from children’s membership cards and may arrive on different days.

FAQ Category: 
Membership & Discounts

Yes!  If you want to visit before receiving your membership card in the mail, and your payment is processed, stop by any ticket window to receive replacement cards and associated benefits.  If your payment is not processed, please stop by any ticket window for assistance.  Photo ID required for adults.       

FAQ Category: 
Membership & Discounts

Yes!  On your next visit to either park, please go to any ticket window and we will verify your membership and replace your membership card for a nominal service fee.  Our ticket windows are open every day of the year, including all holidays, from 9:00 a.m. until gates close.  If you prefer, you can request a replacement card for a nominal service fee over the phone by calling (619) 231-0251 or toll-free 1-877-3MEMBER.  Our Call Center opens every day of the year at 8:30 a.m., including all holidays.

FAQ Category: 
Membership & Discounts

As long your payment is processed, you can stop by any ticket window at either park and we can reprint any unexpired and unused Guest Admission coupons.  We are unable to print any benefits until payment is processed.  Ticket windows are open every day of the year, including all holidays, from 9:00 a.m. until gates close.

FAQ Category: 
Membership & Discounts

Memberships are nontransferable and a photo ID is required for adults 18+ to gain admission to our parks.  This also protects our members if their cards are lost or stolen.

FAQ Category: 
Membership & Discounts

No, memberships are nontransferable and photo ID is required for adults 18+ to gain admission to our parks.  This also protects our members if their cards are lost or stolen.

FAQ Category: 
Membership & Discounts

No, we do not have reciprocal membership agreements with any other zoos or organizations.

FAQ Category: 
Membership & Discounts

No, we do not have reciprocal membership agreements with any other zoos or organizations.

FAQ Category: 
Membership & Discounts

Seniors age 65 and over who reside in San Diego County (Zip Code range 91900-92899) receive a 10% discount off the current price of an Annual Pass membership.  To obtain the discount, the Annual Pass membership must be purchased in person at either park with photo ID and proof of age. 

FAQ Category: 
Membership & Discounts

Students who reside or attend school in San Diego County (Zip Code range 91900-92899) receive a 10% discount off the current price of an Annual Pass membership.  To obtain the discount, the Annual Pass membership must be purchased in person at either park with photo ID and proof of current student enrollment.

FAQ Category: 
Membership & Discounts

You may submit address/email/phone number changes in person at any ticket window at the San Diego Zoo or San Diego Zoo Safari Park.  Our ticket windows are open daily from 9:00 a.m. until grounds close.  Please be prepared to show your membership card and photo ID if 18+.  If you prefer, you can make these updates by phone at (619) 231-0251 or toll free at (877) 3-MEMBER.  Our Call Center opens every day at 8:30 a.m., including all holidays. 

FAQ Category: 
Membership & Discounts
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