How do I lodge an ethics or misconduct complaint regarding San Diego Zoo Global business practices?

The Zoological Society of San Diego does business as San Diego Zoo Global. We are committed to high standards of ethical, moral, and legal business conduct. San Diego Zoo Global is further dedicated to acting in good faith with those clients or employees who raise concerns regarding incorrect financial reporting, unlawful activity, or otherwise improper conduct. The audit committee, board, and management team at San Diego Zoo Global value your input. This is why we have selected EthicsPoint to provide us with an anonymous and confidential method to hear your suggestions, concerns, or report of misconduct. The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

What is misconduct?

  • Theft, fraud, or any other form of dishonesty

  • Harassment or discrimination

  • Accounting or financial irregularities

  • On-the-job drug or alcohol abuse

  • Violence or threatening behavior

  • Violations of laws, regulations, policies, or procedures

To lodge a formal ethics or misconduct complaint, you can do so either via the web at or by calling 1-866-287-5716.

To lodge a customer service complaint, please use the "Contact Us" link at the bottom of this web page.

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