Print at Home tickets are valid for one year from the date of purchase. Expiration dates are printed on tickets (be sure to check the year!)
As noted in the Terms and Conditions on our website, all tickets purchased online are nonrefundable/nonreturnable. We are unable to issue exchanges or refunds after an online purchase has been made.
No AAA or Senior discounts can be applied toward print at home tickets. These offers must be redeemed at the San Diego Zoo or San Diego Zoo Safari Park's ticket windows by presenting your AAA card or photo ID (seniors).
Your ticket can only be scanned once at the turnstile, regardless of how many copies you have.
You have several delivery options when purchasing your tickets online. After completing the “Billing” screen, the “Delivery Information” screen allows you to choose the ticket delivery method that best suits your needs. Selecting the Print at Home delivery method allows you to print your tickets using your home or office computer and printer. Your tickets are emailed to you with a pdf attachment. Print the attachment and bring your printed tickets to the main entrance to be admitted to either park.
You can click here for a free download of Adobe Acrobat Reader to view and print your tickets.
Please configure your spam or junk mail filter to allow emails with attachments from firstname.lastname@example.org.
If you are unable to retrieve your tickets, please present your order number, valid ID and the credit card used to make the purchase at any ticket window upon arrival and we can reprint your tickets at that time.
All ticket packages can be purchased in person at either park.