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Now Open

Roaring Back

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Here’s Important Information for Your Upcoming Visit to the San Diego Zoo and San Diego Zoo Safari Park.

San Diego Zoo and San Diego Zoo Safari Park Are Open!

The San Diego Zoo and the San Diego Zoo Safari Park reopened to guests on Saturday, January 30, 2021. Guests can once again experience wildlife with their families, stroll among diverse habitats, and take part in fun, educational activities that bring us closer to the natural world.

As outdoor destinations, in following the guidance set forth from the Governor's Office, both the San Diego Zoo and the San Diego Zoo Safari Park are now open. In order to keep our community safe during this time, and in anticipation of high demand, all visitors ages 3 and up will require a ticket or membership and reservation to visit. Purchase today online—click here for the Zoo or Safari Park.

Upon arrival, please have your reservation and form of admission ready prior to entering. Expect wait times during busy peak periods. No same-day re-entry permitted. Entrance for visitors without a reservation is subject to temporary reduced daily attendance limits and reservation availability.

Welcome Back!

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All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park.


Watch this video for a quick overview of what to expect when you arrive, and tips for a safe visit to the San Diego Zoo and Safari Park.

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REOPENING PHASE

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During our initial reopening phase, there will be limited shows, shopping, dining, and transportation experiences available at both parks—and the Zoo and the Safari Park will host fewer guests, operating at temporary daily on-grounds attendance capacity limits. Although your next visit might feel a bit different from your past treks through the Zoo and Safari Park, you’ll discover there is still plenty to see and do!

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OUR COMMITMENT TO SAFETY

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The safety and well-being of our guests, team members, and wildlife is our top priority. Both the Zoo and the Safari Park have implemented measures designed to ensure a safe and healthy guest experience. These measures meet and exceed current guidance from health authorities, including the CDC, along with requirements of the state of California and San Diego County. Please follow all posted instructions while visiting the San Diego Zoo and San Diego Zoo Safari Park.

Notwithstanding our efforts, an inherent risk of exposure to COVID-19 exists in any public place where people are present; we cannot guarantee you will not be exposed during your visit. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, older adults and guests of any age who have serious underlying medical conditions are especially vulnerable. Guests should evaluate their risk in determining whether to visit.

By visiting the San Diego Zoo and San Diego Zoo Safari Park, you voluntarily assume all risks related to exposure to COVID-19.

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What to expect at the Zoo

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As you approach the Zoo's entrance, you will see signs like these in green. Watch for them throughout the Zoo to remind you of safe practices, and how to navigate the grounds. 

Visitors following signage at the Safari Park entrance.
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What to expect at the Safari Park

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While visiting the Safari Park, you will see signs like these in orange. Watch for them throughout your Safari Park visit to remind you of safe practices, and how to navigate the grounds. 

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WHAT TO KNOW BEFORE YOU ARRIVE

We thank you in advance for your cooperation in practicing vital preventive measures to maintain a safe environment at our parks. We look forward to seeing you soon!

All visitors ages 3 and up require a ticket or membership and reservation. Purchase tickets or make reservations today online—click here for the Zoo or Safari Park.

Upon arrival, please have your reservation and form of admission ready prior to entering. Expect wait times during busy peak periods. No same-day re-entry permitted.

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Reservations Required at the Zoo and Safari Park

As outdoor destinations, in following the guidance set forth from the Governor's Office, both the San Diego Zoo and the San Diego Zoo Safari Park will reopen. In order to keep our community safe during this time, and in anticipation of high demand, all visitors ages 3 and up will require a ticket or membership and reservation to visit. Purchase tickets or make reservations today online—click here for the Zoo or Safari Park.

Upon arrival, please have your reservation and form of admission ready prior to entering. Expect wait times during busy peak periods. No same-day re-entry permitted. Entrance for visitors without a reservation is subject to temporary reduced daily attendance limits and reservation availability.

Tickets

Purchase your Zoo or Safari Park tickets and confirm reservations in advance, online

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Zoo and Safari Park reservations, admission tickets, tickets for tours, Safaris, and other premium experiences should be arranged before you arrive.

All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park.

Upon arrival, please have your reservation and form of admission ready prior to entering. Expect wait times during busy peak periods. No same-day re-entry permitted.

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All visitors with a valid ticket or membership and reservation can go straight to the health screening queue

 

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At the Zoo, guests will visit a Welcome Tent to answer a few brief health screening questions before they enter the turnstiles. At the Safari Park, guests will answer health screening questions upon arrival in the parking lot.

All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park.

Face mask correct usage - make sure mask completely covers mouth and nose, as fits under your chin.

Per mandate from San Diego County and the California Department of Public Health, we require a properly worn facial covering to provide service to our guests 2 years of age or older while visiting the Zoo or Safari Park

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  • All guests 2 years of age and older must wear facial coverings, even if they have been previously vaccinated against COVID-19.
  • The facial covering can be made from a variety of materials, such as cotton, silk, or linen, and cannot have holes or vents.
  • Facial coverings must have two or more layers of material that completely covers the nose and mouth, and fits snugly against the sides of the face without any gaps.
  • Facial coverings can be lowered when actively eating or drinking.
  • For the safety of our visitors, team members, and wildlife, we require that all guests age 2 and older wear facial coverings at all times during your visit. Staff members will reinforce the requirement. If you do not wear a face covering, unless a health accommodation has been granted, you will be asked to leave our parks to protect everyone’s safety.
  • Learn more about San Diego County and State of California face covering guidelines and requirements.
  • Here is additional information for guests with a medical or other condition that prevents them from wearing a facial covering.
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Practice social distancing during your visit

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Maintain a six-foot distance between you and other guests, team members, or wildlife. We will have team members dispersed throughout the Zoo and Safari Park to remind guests of social distancing. Please follow their directions to help keep everyone safe.

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Restricted Exit and Re-entry

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During this initial reopening phase, members and guests are not permitted to exit and re-enter the Zoo or Safari Park on the same day

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Some experiences, programs, and animal viewing areas may be closed

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Don’t worry, you’ll discover there is still plenty to see and do!  

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Parking at the Zoo and Park

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Zoo parking will be limited and reaches capacity on weekends, holidays, and other peak times. Please plan ahead, and consider alternate transportation. At the Safari Park, general parking is $15 per vehicle and $20 for RV parking. Preferred parking is temporarily unavailable. 

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Reopening FAQ

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RESERVATION INFORMATION

Are the San Diego Zoo and San Diego Zoo Safari Park open?

As outdoor destinations, both the Zoo and Safari Park are open! In order to keep our community safe during this time, and in anticipation of high demand, all visitors ages 3 and up will require a ticket or membership and reservation to visit. Purchase today online—click here for the Zoo or Safari Park. Entrance for visitors without a reservation is subject to temporary reduced daily attendance limits and reservation availability.

Do I need a reservation to visit the Zoo or Safari Park?

All visitors ages 3 and up require a ticket or membership and reservation to visit. Please have your admission ticket or valid membership card and reservation ready to present prior to entry. There may still be a wait to enter the Zoo and Park at the health screening line, especially on busy days. To pre-purchase a ticket or make your member reservation, please click here for the Zoo or Safari Park.

What if I already made a reservation and need to change or cancel my reservation?

If you cannot visit on your selected day, please make a reservation for another day. Please visit us online to make a new reservation at https://zoo.sandiegozoo.org/reservations or https://www.sdzsafaripark.org/reservations.

I’m a member. Do I need a reservation for a specific day to visit the Zoo or Safari Park?

Yes! All member visitors and their guests ages 3 and up will require a valid form of membership admission and reservation for Zoo and Safari Park entrance. Please have your reservation and membership card ready at the turnstile. There may still be a wait to enter the Zoo and Safari Park at the health screening line, especially on busy days. To make your member reservation, please click here for the Zoo or Safari Park.

I’m Active Duty military. What do I need to visit?

Active Duty military, with a valid ID, do not require a ticket or a reservation. Valid military ID must be presented at time of arrival. All guests ages 3 and older who are accompanying Active Duty military are required to have a ticket, or a membership and reservation.

What if I don’t have a ticket or a reservation when I arrive at the Zoo or Safari Park?

Due to COVID-19 protocols, the Zoo and Safari Park are operating with limited capacity. Visitors without a pre-purchased ticket and members without a date-specific reservation may be turned away because of capacity limits. To pre-purchase a ticket or make your member reservation, please click here for the Zoo or Safari Park.

As a member, can I make several reservations on different days?

Yes, as long as there is availability when you make your reservation. As a courtesy to all visitors, we ask that you only reserve the days you plan to visit. To pre-purchase a ticket or make your member reservation, please click here for the Zoo or Safari Park. Note: limit six (6) reservations per transaction.

Can I make a reservation on the same day I want to visit?

We highly recommend you purchase tickets or confirm your member reservation in advance, to secure your admission on the day of your choice. Please reserve online now for the Zoo or Safari Park. Visitors without a pre-purchased ticket and members without a date-specific reservation may be turned away because of capacity limits.

Will holidays and weekends be busier at the Zoo and the Safari Park?

Yes! Guests can expect fewer people on non-holiday weekdays, and more people on holidays and weekends. All visitors ages 3 and up require a ticket or membership and reservation. Please purchase and confirm your reservation today for the Zoo or Safari Park.

What if my selected date is not available when making my reservation?

Some days will fill up more quickly than others. Please check the calendar and select another day.

How long do you expect to use a reservation system for Zoo and Safari Park entry?

Due to COVID-19 and social distancing protocols, we expect to utilize a reservation system until further notice.

With a reservation, will I still have to wait to enter the Zoo or Safari Park?

All guests are required to pass through health screening prior to entry. Although you have a ticket or reservation, there may still be a wait to enter the Zoo and Park at the health screening line, especially on busy days.

What time should I arrive at the Zoo or Safari Park if I have a reservation?

You can arrive anytime between the scheduled opening time and the closing time on your selected day.

I purchased a Tour at the Zoo. Where do I go upon arrival?

We recommend arriving at the Zoo a minimum of one (1) hour prior to your scheduled Tour, to allow time to secure parking. Tour guests who have their reservation, Tour tickets, admission tickets or membership cards in hand or on their phone should go to the area marked “Ticketed Tour Guests Check In Here” near the Zoo’s exit. There, your health screening will take place, your tickets will be scanned, and you can enter and travel to your check-in location as indicated on your Tour ticket.

I purchased a Safari at the Safari Park. Where do I go upon arrival?

We recommend arriving at the Safari Park a minimum of one (1) hour to 90 minutes prior to your scheduled Safari, to ensure time to secure parking and complete the entrance health screening. Team members with Safari Tour signs are available to assist Safari guests who have their reservation, Safari tickets, admission tickets or membership cards in hand or on their phone—helping these guests enter through the turnstiles and travel to Safari check-in locations as indicated on their Safari ticket.

 

HOURS OF OPERATION

What are the operating hours of the Zoo and Safari Park?

Check here for current Zoo hours and current Safari Park hours. All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park. Visitors arriving without reservations are subject to temporary daily on-grounds attendance capacity limits and reservation availability.

 

PARKING

Will parking be restricted?

Zoo parking will be very limited and reaches capacity on weekends, holidays, and other peak times. Please plan ahead and consider alternate transportation. At the Safari Park, general parking is $15 per vehicle and $20 for RV parking. Preferred parking is temporarily unavailable.

 

TICKETS AND MEMBERSHIP

Can I purchase admission at the ticket windows when I arrive?

We highly recommend that guests purchase tickets in advance online, to secure a ticket or a member reservation. Click here for the Zoo or Safari Park. Limited staff will be available at the Zoo and Safari Park to assist guests.

Can I renew my membership at the ticket window?

We recommend you renew online, or by calling 619-231-0251. Limited staff will be available to assist members with membership transactions.

How can I check my membership expiration date?

Please visit our website at zoomember.org/verify to confirm the current expiration date of your membership.

Am I eligible for a membership extension?

If you had a valid membership as of December 7, 2020, we will extend your membership the length of time that we were closed. Your membership will be extended automatically when we reopen on January 30, 2021, and there isn’t any action required on your part to complete this process.

Will my unused guest admission benefits be extended?

Anyone with a valid membership as of December 7, 2020 is eligible for an extension equal to the length of time that we were closed. Any unused member entrance coupons will be extended as well. Your membership was extended automatically when we reopened to accommodate our time closed, and there isn’t any action required on your part to complete this process.

With my valid membership card or valid admission ticket in hand, can I go directly to the turnstile queue?

Yes, once you have passed through our mandatory health screening, all visitors with valid tickets or membership and reservations for the Zoo or Safari Park can proceed to the turnstile queue. At the Zoo, all guests will visit a Welcome Tent to answer a few brief health screening questions before they enter the turnstiles. At the Safari Park, guests will answer health screening questions upon arrival in the parking lot.

I have an admission ticket from last year; is it still valid?

Non-date-specific, anytime tickets purchased online or through our call center are valid for one year from purchase. Please check your ticket for validity before arriving.

How can I use my discount for a ticket purchase?

Guests using valid discount coupons or military, senior, student, and AAA discounts can show their valid ID at any ticket window to purchase discount tickets. We are unable to apply retroactive discounts to previously issued tickets.

Can I purchase Zoo tours or Safari Park Safaris on grounds?

Yes! A limited number of select private Zoo tours and Safari Park Safaris are available on grounds for day of purchase, subject to availability. We highly recommend making advance reservations online or by calling 619-718-3000.

I purchased a tour—do I also need an entry reservation?

Your admission ticket will serve as your reservation. Please allow extra time to arrive during peak busy periods.

Do you accept cash payments?

Yes! Currently, both parks accept cash, although this is subject to change, based on new regulations or changes in protocols.

 

STAYING SAFE

What is San Diego Zoo Wildlife Alliance doing to protect team members, guests, and animals during the COVID-19 pandemic?

At San Diego Zoo Wildlife Alliance, the safety of our guests, team members, and wildlife are, and always will be, our highest priority. Both the Zoo and Safari Park have implemented measures designed to ensure a safe and healthy guest experience. These measures exceed guidance from health authorities, including the CDC, along with requirements of the state of California and San Diego County. As part of these requirements, guests will answer a few health questions before they enter the parks. We recognize the gravity of the ever-changing COVID-19 situation, and are working to do our part to protect the health and welfare of our community and the wildlife in our care.

Do I need to wear a cloth facial covering to visit?

Yes. Per mandate from San Diego County and the California Department of Public Health, ALL Zoo team members; and guests ages 2 and older will be required to properly wear double-layer cloth facial coverings—without holes or vents—that cover the nose and mouth for the duration of their visits (except when actively eating or drinking). Please refer to the following link for more detail on San Diego County and State of California face covering guidelines and requirements: https://www.sandiegocounty.gov/content/sdc/hhsa/programs/phs/community_epidemiology/dc/2019-nCoV/face-coverings.html.

What kind of cloth facial covering is acceptable?

The soft facial covering can be made from a variety of materials, such as cotton, silk, or linen, and cannot have holes or vents. Facial coverings must have two or more layers of material that completely covers the nose and mouth, and fits snugly against the sides of the face without any gaps. The Zoo and Safari Park are family oriented facilities, and respectfully request that your cloth facial covering does not display offensive language or symbols.

Can I wear a face shield if I cannot wear a cloth facial covering?

Face shields alone are not acceptable. For medical or disability exceptions, please click here.

I have been vaccinated against COVID-19. Do I need to wear a cloth facial covering to visit?

Yes. All guests 2 years of age and older must wear facial coverings, even if they have been previously vaccinated against COVID-19. Per mandate from San Diego County and the California Department of Public Health, ALL Zoo team members and guests ages 2 and older will be required to wear double-layer cloth facial coverings—without holes or vents—that cover the nose and mouth for the duration of their visits (except when actively eating or drinking). Please refer to the following link for more detail on San Diego County and State of California face covering guidelines and requirements: https://www.sandiegocounty.gov/content/sdc/hhsa/programs/phs/community_epidemiology/dc/2019-nCoV/face-coverings.html.

What if guests are non-compliant with the facial covering mandate?

For the safety of our visitors, team members, and wildlife, we require that all guests age two and older wear facial coverings at all times during your visit. Staff members will reinforce the requirement. If you do not wear a face covering, unless a health accommodation has been granted, you will be asked to leave our parks to protect everyone’s safety.

Will you take my temperature before I can enter the Zoo and Safari Park?

Not at this time. Guests will be asked a series of health questions prior to their entry. For your safety, and that of our team members, other guests, and wildlife, please do not visit if you are unwell. Entrance is subject to temporary daily on-grounds attendance limits.

What is the social distancing requirement?

State and local guidelines mandate that all team members and guests must maintain the required minimum social distance of six feet between other guests, team members, and wildlife throughout their visit.

How will you ensure that guests maintain social distancing during my visit?

We have modified how guests will move throughout our parks, including posted signs, some one-way direction routes, and additional ground spacing markers to denote six feet of separation. We will have team members dispersed throughout the Zoo and Safari Park to remind guests of social distancing. Please follow their directions to help keep everyone safe, and comply all with signs and markers.

Will you have hand sanitizer available?

Yes! Both parks have extra hand sanitizer and handwashing stations placed at various locations throughout our grounds. We recommend you wash your hands frequently—with soap and warm water, for at least 20 seconds—during your visit, use hand sanitizer, and avoid touching your face.

What safety measures are in place to protect the animals?

Some wildlife viewing areas may be closed, and some may be open to a limited number of guests at any one time.

Will I be able to feed or touch ambassador animals?

Until further notice, for the safety of our wildlife, no feeding or touching opportunities are available.

Can I get closer to animals by purchasing a tour or Safari?

In our initial reopening phase, tours have been modified in compliance with local social distancing guidelines to not include touching opportunities. Our trained guides will offer you an amazing personal tour, traveling in your private cart to see and learn how we care for wildlife at the San Diego Zoo and Safari Park. All tours are in compliance with state and local guidelines.

Are wildlife care specialists allowed to get close to animals during this time?

All wildlife care specialists are trained in human/wildlife interaction. Daily wildlife training and enriched experiences, which you may observe during your visit, are essential for wildlife in our care and are conducted within the strictest of safety guidelines, including appropriate personal protective equipment (PPE) and cloth facial coverings for all wildlife care specialists.

What are you doing to protect the animals in your care from coronavirus?

Based on the scientific information available about COVID-19, some mammal species are likely to be susceptible to the disease. Susceptibility does not, however, provide information about what effects COVID-19 might have on these species—including symptoms of illness, or potential mildness or severity. We are still learning about COVID-19, and further studies are needed to understand if and how different animals could be affected. At this time, there is no evidence to suggest that any animal, including pet cats or dogs or livestock, can spread COVID-19 to people.

San Diego Zoo Wildlife Alliance has always maintained high levels of biosecurity for wildlife in our care, especially for high-risk species such as non-human primates that are likely susceptible to diseases that affect humans. Already in practice are measures that include restricting access to the species and wearing of protective gear by wildlife care specialists.

In an excess of caution, San Diego Zoo Wildlife Alliance has added extra biosecurity measures in working with all mammals. These heightened biosecurity measures include: maintaining social distancing (six feet) between people and susceptible species wherever possible, the wearing of cloth facial coverings whenever wildlife care specialists are working in and around their enclosures, and the wearing of facial coverings during any medical procedures.

 

WHAT'S DIFFERENT AT THE ZOO AND SAFARI PARK?

Do I need to wear a cloth facial covering to visit?

Yes. Per mandate from San Diego County and the California Department of Public Health, ALL Zoo team members, and guests ages 2 and older will be required to properly wear double-layer cloth facial coverings—without holes or vents—that cover the nose and mouth for the duration of their visits (except when actively eating or drinking). Please refer to the following link for more detail on San Diego County and State of California face covering guidelines and requirements: https://www.sandiegocounty.gov/content/sdc/hhsa/programs/phs/community_epidemiology/dc/2019-nCoV/face-coverings.html.

What are the operating hours of the Zoo and Safari Park?

Check here for current Zoo hours and current Safari Park hours. All visitors ages 3 and up require a ticket or membership and date-specific reservation. Purchase today online—click here for the Zoo or Safari Park.

Will parking be restricted?

Zoo parking will be very limited and reaches capacity on weekends, holidays, and other peak times. Please plan ahead and consider alternate transportation. At the Safari Park, general parking is $15 per vehicle and $20 for RV parking. Preferred parking is temporarily unavailable.

Are there limits to the numbers of visitors allowed into the Zoo and Safari Park each day?

Yes. For the safety of our guests and team members, and to comply with mandated social distancing requirements, we limit the number of guests. All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park.

How will guests be admitted each day?

All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park.

Are special Donor entrances available?

Not at this time. Donor entrances are temporarily unavailable at the Zoo or Safari Park during this phase of our reopening, to comply with safety screening measures in place. There will be only one entrance into the Zoo and into the Safari Park—the main entry—for all guests and members; and only one exit.

I don’t want to arrive at the gate only to be denied entrance. How can I know in advance if you have reached the maximum on-grounds attendance limit?

All visitors ages 3 and up require a ticket or membership and reservation. Purchase online today or get more information—click here for the Zoo or Safari Park. We will utilize digital signage boards along the roadway to each park, to inform guests if the Zoo and Safari Park have reached their maximum attendance limit.

Can I call to find out if reservations are sold out?

Please visit us online, where you can view availability and select your desired day to visit. We recommend you purchase in advance to secure your preferred date.

The day I want to visit does not show any availability. Can I still visit?

Both the Zoo and Safari Park have temporary attendance limits. If your date is not available, please select another day. Reserving in advance will secure your reservation.

Can I purchase tickets on grounds when I arrive?

To maximize safety, minimize contact, and maintain social distancing, guests are strongly advised to obtain tickets or membership prior to their visit. Purchases at our ticket windows will be limited. Tickets can be purchased upon arrival by using a mobile device. All visitors ages 3 and up require a ticket or membership and reservation. Purchase today online—click here for the Zoo or Safari Park.

Can I leave and return on the same day?

Until further notice, members and guests are not permitted to exit and re-enter on the same day.

Will parts of the Zoo and Safari Park remain closed?

Yes. Some pathways may be closed, and some plant and wildlife habitats may not be available. Signs on grounds will announce any closures.

Will the Skyfari, Guided Bus Tour and Kangaroo Bus be operating at the Zoo?

The Guided Bus Tour and Kangaroo Bus will not be operating during our initial reopening phase. The Skyfari Aerial Tram will be open with limited hours of operation: Thursday through Sunday, 11 a.m. to close. Skyfari cannot accommodate wheelchairs and strollers at this time. Please refer to our website for updates and signs when you arrive.

Will the Africa Tram and Cheetah Run be operating at the Safari Park?

No, not during our initial reopening phase. Please refer to our website for updates and signs when you arrive.

Will stores be open?

Yes! All merchandise locations at the Zoo are open with guidelines for social distancing, and will be monitored for capacity based on county guidelines. Guests will queue in a line if a store has reached capacity, and will be offered entry once guests have left. At the Safari Park, most major merchandise locations are open, with guidelines for social distancing. Store hours may be limited.

Will restaurants be open?

Yes! At the Zoo, all major dining facilities, in addition to outside kiosks, are open for guest food and beverage needs. These openings will be based on attendance levels. All service is carry-out, and socially distanced outdoor seating is available. Albert's Restaurant is open with a limited menu and seating; reservations are required. At the Safari Park, most dining locations are open and socially distanced outdoor seating may be available. Restaurant and food service menu options and hours may be limited. All guests must remain socially distanced within their same-household units. Dining furniture may not be grouped or rearranged. Same-household units may not congregate anywhere in multi-household groups, regardless of family relationships.

Can I bring and use my refillable animal-theme beverage cup at the Zoo and Safari Park?

Yes. However, at this time, we will provide refills in disposable cups, which you can use to fill your reusable container.

Can my family privately celebrate a birthday or other occasion at the Zoo or Safari Park and bring our own food/cake, etc.?

Guests are welcome to bring their own single-person food, in small containers, into our parks. No coolers, party trays, birthday cakes, or decorations are allowed on grounds. In accordance with current local restrictions, no groups congregating together in the same space of any size are allowed. All guests must remain socially distanced within their same-household units. Same-household units may not congregate anywhere in multi-household groups, regardless of family relationships.

Are water fountains available at the Zoo and the Safari Park?

Drinking fountains are temporarily closed. Retail locations can provide cups of water.

Can I rent strollers, wheelchairs, and ECVs?

Yes! Normal stroller, wheelchair, and ECV rentals will be available, in limited numbers. Guests are also welcome to bring their own stroller or wheelchair.

Will lockers be available at the Zoo and Safari Park?

Outdoor lockers will be available at the Safari Park. At the Zoo, self-service lockers are available at Front Street (please note this does not include luggage check). Guests may carry small backpacks and bags into our parks.

Do you accept cash payments?

Yes! Currently, both parks accept cash, although this is subject to change, based on new regulations or changes in protocols.

What experiences are not available at the Zoo and Safari Park?

Some experiences, shops, restaurants, and transportation options may be temporarily unavailable at both parks.

  • At the Zoo, until further notice, all scheduled shows, Guided Bus Tour, Kangaroo Bus, 4D Theater, and Balboa Park Miniature Train are temporarily suspended due to county health and safety precautions. Additionally, children’s play areas and statues are cordoned off or closed. The Skyfari Aerial Tram will be open with limited hours: 11 a.m. to close, Thursday through Sunday. Wheelchairs and strollers cannot be accommodated on Skyfari at this time.
  • At the Safari Park, until further notice, all scheduled shows, Africa Tram, Cheetah Run, and parking tram are temporarily suspended due to county health and safety precautions. Additionally, children’s play areas and statues may be cordoned off or closed.

What safety measures are in place to protect the animals?

Some wildlife viewing areas may be closed, and some may be open to a limited number of guests at any one time.

Will I be able to feed or touch ambassador animals?

Until further notice, for the safety of our wildlife, no feeding or touching opportunities are available.

Are wildlife care specialists allowed to get close to animals during this time?

All wildlife care specialists are trained in human/wildlife interaction. Daily wildlife training and enriched experiences, which you may observe during your visit, are essential for wildlife in our care and are conducted within the strictest of safety guidelines, including appropriate personal protective equipment (PPE) and cloth facial coverings for all wildlife care specialists.

Will holiday weekends be busier at the Zoo and the Safari Park?

Yes! Guests can expect fewer people on non-holiday weekdays, and more people on holidays and weekends. All visitors ages 3 and up require a ticket, or membership and reservation. Please purchase and confirm your reservation today for the Zoo or Safari Park.

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