This Accessibility Statement applies to: zoo.sandiegozoo.org
Providing Users with a Free Customizable Assistive Utility
In addition to other techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we have provided free Web Enhancement Tools that allow site visitors to customize their user experience.
Experience the Ally Toolbar
Activate the button below to turn on the AudioEye Accessibility Toolbar.
Activate the button below to turn off the AudioEye Accessibility Toolbar.
The Ally Toolbar provides Tools Tailored to Needs
Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:
The following tools may be available in the Ally Toolbar:
Listen to the content of a web page read aloud
Customize the visual display of the website
Command the browser using your voice
Navigate simplified menus using your keyboard or mouse
|Page Elements Menu
Access page elements and regions with simple keystrokes
|AudioEye Help Desk
Report accessibility related issues
We Value Digital Inclusion
In our effort to provide a fully accessible and optimized user experience for all site visitors, San Diego Zoo Global has taken careful measures to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The San Diego Zoo website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
Guides for Visitors to The Zoo and Safari Park
In addition to digital inclusion, The San Diego Zoo and San Diego Zoo Safari Park has made sure to implement services that make our physical locations as inclusive as possible. Please visit the Link below to find out more.
AudioEye Accessibility Certification
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of conforming with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.
AudioEye certifies that the zoo.sandiegozoo.org website is in the process of being enhanced to conform with WCAG 2.0 Level AA Success Criteria to the greatest extent possible.
AudioEye and San Diego Zoo Global continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.
Last updated February 26, 2018
This website is regularly tested using a variety of assistive technologies.
We recommend using the following web browser / screen reader combinations for an optimized experience:
For Windows users: JAWS and Internet Explorer or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines
San Diego Zoo Global has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, San Diego Zoo Global has elected to conform to Level AA of these guidelines.
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the San Diego Zoo website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please contact AudioEye.
If you have any questions or concerns regarding your experience at the San Diego Zoo or San Diego Zoo Safari Park, please contact San Diego Zoo Global.
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about San Diego Zoo Global products and services. These sites, which are not controlled and maintained by San Diego Zoo Global, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites: