San Diego Zoo Exclusive VIP Experience Program Advisements
The San Diego Zoo is located at 2920 Zoo Drive, San Diego, CA 92101.
Check-in: 10 minutes prior to departure at the VIP & Elite Adventure Tour Meeting Location.
Minimum Age:
All ages are welcome. Ages 15 and younger must be accompanied by a paid adult.
Maximum of 2 children per adult. Children ages 15 and under must be accompanied by a paid adult. All tour participants require a ticket, regardless of age.
A separate admission ticket or membership is required for Zoo entry.
Change/Cancellation:
Reservations may be changed up to 3 days before the program with no change fee. Less than 3 days, changes not permitted.
Cancellations received 3 days before the scheduled program are subject to a $200 Cancellation Fee. Less than 3 days, payment is non-refundable.
Some walking is required during the tour.
The Exclusive VIP Experience is an all-weather event; however, the San Diego Zoo reserves the right to cancel or reroute a tour due to inclement weather, animal health, and/or safety concerns. In the event of cancellation, efforts will be made to reschedule your Exclusive VIP Experience.
For the safety of our animals and the comfort of our guests, outside food and beverages, selfie sticks, and tripods (except tripods used as monopods) are not permitted in wildlife habitats. Drinking water in closed-lid containers is recommended.
Strollers and child car seats are not permitted on the cart. For the health and safety of wildlife, service animals are not permitted in some areas due to the sensitive nature of these animals and the restricted access of these habitats and buildings. Some selected tours may have additional safety restrictions.
