Lion at the San Diego Zoo

Help Center

HEALTH & SAFETY

HEALTH & SAFETY

Do I need a member reservation to visit?

Member reservations are no longer required to visit the Zoo, or Safari Park. If you already have a reservation, it will be honored and no other action is required to cancel it.

Do I need to purchase an advance date-specific ticket to visit?

Guests do not need an advance date-specific ticket to visit the Zoo, or Safari Park. If you need to purchase a ticket, you may purchase online, or day of visit at any ticket window.

I already have a 1-Day Pass, 2-Visit Pass, or other ticket, do I need a reservation?

You do not need a reservation.

Do I need to wear a cloth facial covering to visit?

Facial coverings are not required for visitors in our parks

Do I need to wear a facial covering to take a Tour or Safari?

Due to the proximity of wildlife, some tours and safaris require all guests ages 2 and older to wear a facial covering during a portion of the experience. Please check each tour for more information.

Can out-of-state visitors come to the Zoo and Safari Park?

Yes! All guests are welcome.

What is the social distancing requirement?

Effective June 15, 2021, state and local guidelines have lifted the social distancing requirement.

Will you have hand sanitizer available?

Yes! Both parks have extra hand sanitizer stations placed at various locations throughout our grounds. We recommend you wash your hands frequently—with soap and warm water, for at least 20 seconds—during your visit, use hand sanitizer, and avoid touching your face.

Is it safe to visit the Zoo and Safari Park?

The San Diego Zoo and Safari Park follow the guidance set forth by the State of California and County of San Diego. Notwithstanding our efforts, an inherent risk of exposure to COVID-19 exists in any public place where people are present; we cannot guarantee you will not be exposed during your visit. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, older adults and guests of any age who have serious underlying medical conditions are especially vulnerable. Guests should evaluate their risk in determining whether to visit.

How can I help protect wildlife when I visit?

For guest and wildlife safety, please stay on public paths at all times during your visit.
 

What is San Diego Zoo Wildlife Alliance doing to protect team members, guests, and animals during the COVID-19 pandemic?

At San Diego Zoo Wildlife Alliance, the safety of our guests, team members, and wildlife are, and always will be, our highest priority. Both the Zoo and Safari Park have implemented measures designed to ensure a safe and healthy guest experience. These measures exceed guidance from health authorities, including the CDC, along with requirements of the state of California and San Diego County. We recognize the gravity of the ever-changing COVID-19 situation, and are working to do our part to protect the health and welfare of our community and the wildlife in our care.

What can I do to stay healthy?

Good reference information for disease prevention can be found on the web site of the Centers for Disease Control and Protection (CDC): ( https://www.cdc.gov/coronavirus/2019-ncov/index.html ).

Facilities & Services

I booked my trip to the San Diego Zoo and/or Safari Park through a third-party vendor—can you help me?

Guests who booked travel with a third-party reseller should contact the reseller directly for assistance.

Are the Zoo and Safari Park open every day of the year?

Yes! The San Diego Zoo and the Safari Park are open every day of the year, rain or shine, including ALL holidays!

While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather or special events.  A daily listing of changes or closures can be found at the main entrance of both parks.  Please check upon arrival.

How much is parking at the Zoo/Safari Park?

The San Diego Zoo has free parking. The parking lot in front of the Zoo is owned and operated by the City of San Diego and is used by guests, volunteers and employees of Balboa Park. (Zoo employees use a private lot to leave open spaces for visitors in the city lot directly in front of the Zoo.) The parking lots in and around Balboa Park are also free to the public, per city guidelines. Due to the unique arrangement with the City of San Diego, the San Diego Zoo is one of the few attractions in the county that do not charge for parking. This is a great benefit to members and guests of the San Diego Zoo!

The San Diego Zoo is a very popular destination and during peak attendance days (holidays; weekends during spring break, summer and December) we may have short periods of time during which the city-owned parking lot in front of the Zoo is full. At these times we encourage guests to park in overflow parking (Inspiration Point, on the east side of Park Boulevard, between Presidents Way and the Balboa Park Activity Center) and either walk or take available tram services (available in the parking lots by the Navy Hospital at the south end of Park Boulevard) that serve Balboa Park.

The San Diego Zoo Safari Park parking lot is privately owned and has a parking fee. Please click here for current Safari Park parking fees. Payment can be made by credit or debit card or cash (no $100 bills). As a nonprofit organization, San Diego Zoo Wildlife Alliance depends on money raised from memberships, admission, food and gift shop sales, and Safari Park parking fees to assist in maintaining the animals in our care and further our mission of conservation and education.

No overnight parking is permitted at either park, other than for guests participating in scheduled sleepover programs.

Parking reminders: Lock your vehicle; lock your valuables out of sight; park within marked stalls; Zoo parking violations will be cited by municipal law enforcement.

The owners and operators of our parks hereby specifically disclaim any responsibility, expressed or implied, to protect against the loss of or damage to your vehicle or its contents.

Can I park my RV/bus at the Zoo/Safari Park?

The parking lot in front of the San Diego Zoo does not have designated RV or bus parking spaces. It is a municipal parking lot with accompanying enforcement by the San Diego Police Department. We recommend guests with RVs park along Park Boulevard in front of the Zoo or at the Inspiration Point parking lot (on the east side of Park Boulevard, between Presidents Way and the Balboa Park Activity Center) for easy access to the Zoo and the heart of Balboa Park via the free tram. The parking lot on the south side of Inspiration Point has designated full-size/striped RV and bus parking spaces. The parking lots around Balboa Park are free to the public, per city guidelines.

The Safari Park's parking lot is open and available for RV/bus parking during normal business hours. It has spaces dedicated for large vehicles and parking staff will direct you to the appropriate location to park your oversized vehicle. Please click here for current Safari Park parking fees. The Safari Park does not permit overnight parking except for our Roar and Snore sleepover guests.

Do the Zoo and Safari Park have electric vehicle charging stations?

Yes!  The San Diego Zoo has five solar-to-electric vehicle (EV) charging stations at the southeast part of the parking lot.  The Safari Park has two electric charging stations. Please ask the Safari Park parking lot attendant for directions when you arrive.  There is a nominal fee at each park for use. 

Does the Zoo/Safari Park have access for guests with disabilities?

We have a variety of options to assist you and your family. In addition, there are complimentary shuttles to assist you and your party in accessing our lower canyon areas. Please stop in at Guest Services to request our ADA Packet, which includes information on these services, as well as descriptions of habitats and show access. If you have other specific questions, we will be happy to assist you. Please call us at 619-231-1515, ext. 4526. Click here for information about additional guest services at the Zoo and the Park.

Does the Zoo/Safari Park offer wheelchair and ECV rentals?

Yes! 

Both the Zoo and the Safari Park have manual wheelchairs and electric scooters available to rent for a nominal fee. Guests must provide a valid driver's license or San Diego Zoo Wildlife Alliance membership card.

Both parks have a limited inventory and provide these items on a first-come, first-served basis. No advance reservations are available. We recommend arriving early to secure one.

Click here for information about wheelchair and ECV rentals at the Zoo and the Safari Park.

Does the Zoo/Safari Park have lockers for guests to use?

Outdoor lockers will be available at the Safari Park. At the Zoo, self-service lockers are available at Front Street (please note this does not include luggage check). Guests may carry small backpacks and bags into our parks.

Can the Zoo/Safari Park store my luggage?

The San Diego Zoo can store luggage for a fee.  Small items are $10 per piece; medium-size items are $12 per piece; large items are $15 per piece.

The Safari Park can store luggage for a fee of $15 for the first five items, plus $15 for each additional item.

This service is available at the main Guest Services building for reasonably sized luggage; same-day storage only.

Does the Zoo/Safari Park have a Lost and Found?

For guests who have lost something while visiting, please contact us to inquire if your item was turned in to our Guest Services Department. Please include as much information as possible pertaining to your lost item and in which park you believe it is lost. Include complete contact information in case your item is found.

Does the Zoo/Safari Park have stroller rentals?

Yes!  The Zoo and Safari Park have strollers available for rent. Please visit the Zoo Guest Services and Safari Park Guest Services pages for information on stroller rentals and prices.

Does the Zoo/Safari Park have baby nursing stations?

The Zoo has a First Aid office, located next to the Reptile house, which is often used by mothers to nurse their infants. There is a privacy curtain to allow mothers complete privacy. We also have a microwave for preparing your child’s meal. Some mothers prefer to sit just outside the First Aid office on one of the benches provided. It is semi-private as the vegetation growth is considerable. Diaper changing stations are also available in most restrooms.

The San Diego Zoo Safari Park has a curtained area in the Health Services office that is often used by mothers to nurse their infants, as well as an area in the women’s restrooms designated for nursing. Diaper changing stations are also available in most restrooms.

What items are prohibited or restricted at the San Diego Zoo and Safari Park?

Items not permitted include, but are not limited to, the following:

  • Alcohol, marijuana (including marijuana-enriched products), and any illegal substances
  • Any transportation device not otherwise approved as a mobility device (e.g. motorcycles, motorized/non-motorized standing scooters, trailer-like objects pushed or towed by an approved mobility device)
  • AM/FM radios or any type of music player
  • Attire depicting pictures or words that may be considered offensive or profane to other guests
  • Balloons, balls, Frisbees, jump ropes
  • Any throwing/kicking toy
  • Bug nets
  • Coolers larger than 6-pack size (you can keep them in your vehicle and use at tables provided just outside our gates)
  • Cremated remains (e.g. urns, vases, boxes)
  • Disruptive items (e.g. laser pointers, slingshots, stink bombs, air horns, toys that make loud noises)
  • Drones
  • E-cigarettes or Vapes
  • Fireworks
  • Glass bottles or containers
  • Lawn or folding chairs, with the exception of cane-chair and seat-walker mobility aids
  • Masks, costumes, and other items deemed by Zoo management to create a safety hazard or concern
  • Miscellaneous other items (e.g. tools, fire extinguishers, musical instruments, megaphones, pots and pans, noisemakers)
  • Pets—any animals other than working service animals (not in training)
  • Photography equipment used for unauthorized photography, videotaping, recording, broadcast or transmission of any kind for commercial purposes. Professional photographers with professional cameras or recording equipment, who are visiting the San Diego Zoo and/or Safari Park with the intent to take photographs or recordings of people, San Diego Zoo Wildlife Alliance properties, or icons for professional purposes must request permission and make prior arrangements with appropriate San Diego Zoo Wildlife Alliance representatives. Permission for any recordings or broadcasts on the premises are within the sole discretion of San Diego Zoo Wildlife Alliance. Folding tripod stands or monopod stands that can fit inside a standard backpack are permitted
  • Plants
  • Plastic bug keeper containers
  • Portable TVs
  • Remote control toys
  • Restraining devices (e.g., handcuffs, zip ties) or any suspicious items (e.g., box cutters, razor blades, duct tape, wire)
  • Roller shoes (unless wheels are removed)
  • Scanners
  • Spiked items (e.g. purses, bracelets, etc.)
  • Sporting goods or equipment (e.g., baseball bats, helmets, hockey sticks, golf clubs, bows and arrows, camping equipment, chairs, stools, tables, Frisbees, hacky sacks, hula hoops, skates, skateboards, jump ropes, pogo sticks, balls)
  • Throwaway lids and straws
  • Weapons of any kind or objects that appear to be weapons (toy guns, toy blasters, squirt guns, knives, etc.)
  • Whistles
  • Wrapped items/gifts
  • Yo-yos

This information is subject to change without notice.

Can I get copies of the Zoo/Safari Park maps/brochures?

In keeping with our conservation mission, we try to reduce waste and resource use by providing information online rather than in printed form. Please help us conserve resources by using the following suggested links for guest information.

Can the Zoo/Safari Park host my event?

When four walls and a ceiling just won’t do for your next event, consider a place that knows no boundaries. Whether you are planning an intimate gathering for 20 or a spectacular gala for 3,000, the Zoo and Safari Park's authentic atmosphere and talented special events staff make it easy. Our professional coordinators are here to help you customize your experience and give your guests an event they will always remember.  Contact us through our Events website at events.sandiegozoo.org for more information on availability and pricing.

Can I hold my military reenlistment ceremony at the Zoo?

You have the option to formally book a specific event with our Event Sales department. This is the only way you may "reserve" a specific space (for a fee) and have exclusive use of that space for your purposes. Contact us through our website at events.sandiegozoo.org for more information on pricing and availability.

Does the Zoo/Safari Park have recycling facilities?

We have recycling containers for aluminum cans and plastic bottles located throughout our parks. In addition, the Safari Park has cell phone recycling drop boxes at the turnstile exit.

Which habitats, tours, restaurants, transportation, entertainment, or services will be closed for refurbishment during my visit to the Zoo or Safari Park?

While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather, or special events. A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival.

General

Can I see giant pandas at the San Diego Zoo?

The San Diego Zoo giant panda loan came to a close in April 2019.  As part of the loan agreement, the pandas have returned to China.  We are proud that we have accomplished the goals set more than 25 years ago, and we are ready to work with our Chinese colleagues on the next phase of panda conservation!

Do you have a platypus?

Yes!  The Safari Park is honored to be entrusted with the care of two platypuses in the Nelson M. Millsberg Platypus Habitat in the Safari Park's Walkabout Australia exhibit. The pair are currently the only two platypuses outside Australia.  

These unique animals are semi-aquatic, egg-laying mammals that live in freshwater habitats. Our platypuses serve as conservation ambassadors for their species, as we share the importance of freshwater conservation for both humans and wildlife.

Platypuses are most active during dusk and nighttime hours, and they generally sleep during the day. Platypuses can be difficult to see, both in native habitats and in a zoo setting, so getting a glimpse of these elusive and rare animals is a special experience.  

How can I find out about a particular animal at the Zoo or Safari Park?

Go to our San Diego Zoo Wildlife Alliance Animals & Plants website or use the website's Search function to look for your animal. While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather or special events.  A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival.

How can I get close to animals?

The Zoo's Animals in Action Experience and Inside Look Tours get you VERY close to exotic wildlife. At the Safari Park, the Petting Kraal offers a very satisfactory tactile experience. The Park's Animal Encounters program gives you an opportunity to have face-to-face contact with the Park's wildlife ambassadors like a cheetah, alligator, serval, and other rare and exotic animals. You may interact with wildlife care specialists and ask questions about the species. Interactions happen throughout the Park. The Zoo's Wildlife Presentations give guests an opportunity to learn about our wildlife ambassadors from expert wildlife care specialists, and find out about San Diego Zoo Wildlife Alliance's conservation work around the world. Additionally, Wildlife Care Specialist Talks at the Zoo provide guests with insights about wildlife and their habitats. And most of our Safaris at the Safari Park and other Special Experiences at both parks are uniquely designed to get you closer to wildlife!

What time of day will I see more animals?

There really isn't any special time that more wildlife are in view, although many of our animals are early risers and may be a bit more active in the morning. In our concern for the many endangered species that we house at our facilities, we have built habitats that mimic natural environments. Like natural environments, these areas give the animals plenty of room to hide. We have found the ability to hide is important to the well-being of many species. 

Wildlife may be taken off public view for a variety of reasons including environmental conditions, health issues, and behavioral concerns. In addition, many of our habitats are designed to allow animals to remove themselves from visitor view at any time. For these reasons, it is not always possible to predict or note these exceptions before the fact. Refunds or exchanges are not possible in cases of inclement weather or habitat closure. 

While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather or special events. A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival.

Are pets allowed in the parks?

No. Pets, comfort animals, and emotional support animals are not permitted at the Zoo or Safari Park. Because we house significant populations of rare and endangered species, both the Zoo and the Safari Park are considered to be quarantined facilities. State and federal regulations for such facilities do not allow for the access of pets, comfort animals, or emotional support animals accompanying guests to these facilities. 

We do not offer kennel service at either park. If you will require kennel service during your visit, please use the Contact Us link at the bottom of this page so we may provide a list of local kennels.

How do rain and inclement weather affect the availability of habitat viewing, tours, Safaris, experiences, and events at the San Diego Zoo and the Safari Park?

Our facilities are open every day of the year, including ALL holidays, rain or shine!

Depending on the extent of rain, some animals (primates, specifically) may choose to go into their off-view areas, although many animals seem unaffected by rain. Animals may be taken off public view for a variety of reasons, including environmental conditions, health issues, and behavioral concerns. In addition, many of our habitats are designed to allow animals to remove themselves from visitor view at any time.  For these reasons, it is not always possible to predict or note these exceptions before the fact.

For a report on current Zoo weather, click here, and for the Safari Park, click here.  Refunds or exchanges are not possible in cases of inclement weather, excessive heat or exhibit closure. 

While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather or special events. A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival.

Tell me a bit about the San Diego Zoo.

A 100-acre wildlife park, the San Diego Zoo is home to over 12,000 rare and endangered animals representing more than 650 species and subspecies. Located just north of downtown San Diego in Balboa Park, the Zoo is also an accredited botanical garden, caring for more than 700,000 individual plants, including a prominent accredited collection of close to 13,000 specimens, representing 3,100 species. Guests are invited to take part in exciting educational experiences and create lasting memories, while supporting San Diego Zoo Wildlife Alliance’s conservation efforts to save wildlife worldwide. A 35-minute Guided Bus Tour gives a good overview of the Zoo, along with a Kangaroo Bus that stops at several locations to assist guests in accessing different areas. We suggest taking the Guided Bus Tour upon your arrival to acquaint yourself with the various areas where you would like to spend additional time. We recommend a minimum visit time of at least three to four hours.

Tell me a bit about the Safari Park.

The San Diego Zoo Safari Park is located approximately 35 miles northeast of the Zoo, in Escondido, California. The Safari Park, an 1,800-acre wildlife park, is home to more than 3,600 animals representing over 300 species. More than 1 million guests visit each year, and see wildlife in herds of mixed species, in expansive savanna habitats. The Safari Park also maintains a vast accredited botanical collection of more than 1.3 million plant specimens, representing over 3,700 species. Guests are invited to take part in thrilling safari experiences and create lasting memories, while supporting San Diego Zoo Wildlife Alliance’s conservation efforts to save wildlife worldwide. We recommend a minimum visit time of at least four hours.

Can I drive through the Safari Park?

No. The Safari Park is and always has been a walk-through sanctuary in which members and guests can purchase optional guided Safari tours to enhance their visits and get closer to animals. Please see our Safari Tours tab on the Park's home page for more information about these exciting tours and programs! 

Occasionally, nostalgic visitors confuse the Safari Park with an unaffiliated, drive-through animal attraction bearing a similar name that was once located 77 miles north of the Safari Park in the Irvine/Laguna Hills area. That attraction operated from 1970 to 1984. The site was then repurposed and spent 25 years as a water park before becoming what is now a community of upscale apartment homes.

What are Zoo and Safari Park hours?
Where is the Safari Park located in relation to the Zoo?

The Zoo and Safari Park are approximately 35 miles apart from each other. The drive time between the two parks is about 45 minutes to one hour, depending on traffic and other factors. The Zoo is located in Balboa Park, just north of downtown San Diego, at 2920 Zoo Drive, San Diego, CA 92108. The Safari Park is located at 15500 San Pasqual Valley Road, Escondido, California 92027.

Can I get to the parks using public transportation?

San Diego Zoo: The quickest way to the Zoo from the San Diego International Airport is by taxi, an 11-minute, 5-mile ride. Amtrak railway service (800-872-7245) travels up and down the coast between Los Angeles and downtown San Diego. Once your train arrives in San Diego, the quickest way to the Zoo from the Santa Fe Depot is by taxi, a 9-minute, 3 1/2-mile ride. The #7 bus stops at the Zoo. Information about public bus transportation can be found on the web at www.sdcommute.com or by calling 619-233-3004. Useful information can be obtained from the San Diego Visitor Center, 619-236-1242. The center is open daily 9 a.m. to 4 p.m., and is located at 996 North Harbor Drive, San Diego.

Safari Park: Amtrak railway service (800-872-7245) travels up and down the coast between Los Angeles and downtown San Diego, stopping in Oceanside. From Oceanside, a light rail service called the Sprinter travels to Escondido, approximately 22 miles. Once you arrive at the downtown Escondido Transit Center via the Sprinter, the quickest way to the Safari Park is by taxi, an 11-minute, 7-mile ride. You can find more information about the Sprinter on the web at http://www.gonctd.com/sprinter/ or by calling 760-967-2001. There is one public bus that stops at the Safari Park; however, depending upon your departure point, connecting schedules may mean a travel time of approximately 25 minutes from the Escondido Transit Center and up to 3 hours each way from San Diego. Bus service is very limited on weekends and holidays. Information about public bus transportation can be found on the web at www.sdcommute.com or by calling 619-233-3004. Overall, the easiest way to reach the Safari Park is by car. Useful transportation information can be obtained from the Escondido Visitor Center, (760) 839-4777. The center is open daily 10 a.m. to 9 p.m., and is located at 235 E. Grand Ave., Escondido, CA 92025. https://visitescondido.com/info/maps-getting-around/

Is it possible to visit both the Zoo and Safari Park on the same day?

It's possible, but we don't recommend it. The Zoo and Safari Park are approximately 30 miles apart. Although one can easily enjoy a full day or more at both parks, to visitors with limited time we recommend a minimum of three to four hours to see some of the Zoo and a minimum of four to six hours to experience a portion of the Safari Park. The drive time between the two parks is about 45 minutes to one hour, depending on traffic and other factors.

The Zoo is located in Balboa Park, just north of downtown San Diego, at 2920 Zoo Drive, San Diego, CA 92108. The Safari Park is located at 15500 San Pasqual Valley Road, Escondido, California 92027, a remote area of Escondido. Following the directions on our website, a well-traveled, two-lane country road comprises approximately five of the last six miles leading to the Safari Park. Occasional traffic delays may occur along this road on peak attendance days (holidays; weekends during spring break, summer and December).

Since there is so much to see and experience at our parks, and to get the most from an unhurried visit, we recommend planning a multi-day visit. Because each park requires a separate admission ticket, there are several multi-day ticket options that allow you to enjoy both parks at a relaxed pace!

Is it possible to leave the Zoo/Safari Park and be re-admitted on the same day?

Yes!  For same-day re-entry, guests should have their hands stamped at the exit, and re-enter through the main turnstiles, showing their tickets and hand stamps.

Members may show their membership cards and ID to re-enter.

Can my child enter the Zoo/Safari Park without an adult?

Children 15 years old and younger must be accompanied by a paid adult age 18+ to enter and throughout their visits to our parks. "Paid adult" includes adults 18+ with valid, unexpired admission, membership, or complimentary tickets.

Can my infant go on the Africa Tram at the Safari Park?

Yes! The Africa Tram can be enjoyed by guests of all ages.

What is the smoking policy at the Zoo? At the Safari Park?

Smoking (including e-cigarettes) is not permitted anywhere on Zoo or Safari Park grounds or parking lots. Zoo guests should know smoking is not permitted in Balboa Park. Guests who wish to smoke are welcome to have their hands stamped for same-day re-entry when leaving our grounds to smoke.  Please keep your ticket! Safari Park guests should keep their parking receipts to avoid having to pay twice for same-day parking when leaving the parking lot for and returning from smoke breaks.

Will food service work with my allergies/special dietary needs?

We recognize the seriousness of food allergies and although we would like to accommodate all guest requirements, as a not-for-profit organization we are unable to do so. Our kitchens are not equipped to prepare food separately for guests who are sensitive to certain ingredients.  Each restaurant can provide an ingredient list for the items available for purchase; however, we cannot assure that other ingredients may not be in the preparation environment. Guests are welcome to bring personal food items into our parks.  Large food storage containers such as coolers are not permitted on grounds and no facilities are available for food storage.

Can I bring food into the parks?

Yes! Guests are welcome to bring their own single-person food, in small containers, into our parks. No coolers, glass containers, alcohol, party trays, birthday cakes, or decorations are allowed on grounds, and no facilities are available for food storage. For the safety of guests and the wildlife in our care, please do not bring glass, alcohol, or straws into our parks. 

Are backpacks allowed?

Guests are welcome to bring a backpack into our parks.

Are drones allowed at the Zoo/Safari Park?

No. Drones are not permitted on or above Zoo or Safari Park grounds at any time.

How do I lodge an ethics or misconduct complaint regarding San Diego Zoo Wildlife Alliance business practices?

The Zoological Society of San Diego does business as San Diego Zoo Wildlife Alliance. We are committed to high standards of ethical, moral, and legal business conduct. San Diego Zoo Wildlife Alliance is further dedicated to acting in good faith with those clients or employees who raise concerns regarding incorrect financial reporting, unlawful activity, or otherwise improper conduct. The audit committee, board, and management team at San Diego Zoo Wildlife Alliance value your input. This is why we have selected EthicsPoint to provide us with an anonymous and confidential method to hear your suggestions, concerns, or report of misconduct. The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

What is misconduct?

  • Theft, fraud, or any other form of dishonesty
  • Harassment or discrimination
  • Accounting or financial irregularities
  • On-the-job drug or alcohol abuse
  • Violence or threatening behavior
  • Violations of laws, regulations, policies, or procedures.

To lodge a formal ethics or misconduct complaint, you can do so either via the web at https://secure.ethicspoint.com/domain/media/en/gui/24939/index.html or by calling 866-287-5716. To lodge a customer service complaint, please use the "Contact Us" link at the bottom of this web page.

How do I lodge a customer service complaint?

We regret your experience did not meet your expectations.  We appreciate constructive feedback to improve our service and guest experience. To lodge a customer service complaint, please click on the "Contact Us" link at the bottom of this web page.

How can I subscribe to the San Diego Zoo Wildlife Alliance Journal member magazine?

To subscribe to the print edition of our member magazine, San Diego Zoo Wildlife Alliance Journal, contact Membership Department, P.O. Box 120271, San Diego, CA 92112. 

Is there a guest Code of Conduct? 

Yes. We are honored to welcome guests to our two world-renowned wildlife sanctuaries—the San Diego Zoo and San Diego Zoo Safari Park—and we strive to ensure that every guest’s visit is special. Therefore, we ask our guests to respect our wildlife, our valued team members, our volunteers, and each other. 

Guest behavior that is unlawful, disruptive, offensive, or objectionable could be cause for either the Zoo or Safari Park to refuse admission and/or remove the offender from our premises. If serious enough, local law enforcement and legal action may follow. Thank you in advance for respecting each other, our team members, our volunteers, and the wildlife in our care during your visit.

Getting Involved

Is there an employment listing for the Zoo/Safari Park?

All current employment opportunities are listed on our website. Please visit visit our Jobs pages here to view current opportunities. Keep in mind that we have an electronic application process and no longer accept paper resumes or applications. Unsolicited resumes are not kept on file. If offered employment, you must be able to present proof of citizenship or legal right to work in the US.

Are there volunteer opportunities with the Zoo/Safari Park?

Please visit our Volunteers page for volunteer opportunities at both the San Diego Zoo and San Diego Zoo Safari Park.

Does the Zoo/Safari Park take donations of animals or plants?

San Diego Zoo Wildlife Alliance is a not-for-profit organization that works to conserve endangered species through management plans for our collections and for individual species. We are unable to accept animal or plant donations, because to do so would mean that we would have less room for the species with which we are currently working.

How does the Zoo/Safari Park handle vendor requests?

All potential products for every area have to go through San Diego Zoo Wildlife Alliance's Purchasing Department. Due to the large number of requests we receive, we ask that all inquiries to our buyers’ office be made in writing. You may send a cover letter along with a prospectus or a catalog to: Purchasing Department, San Diego Zoo, P.O. Box 120551, San Diego, CA 92112. Please understand that due to the large volume of inquiries received, this office cannot personally respond to each request.  A representative of this office will respond if an inquiry shows promise.

I am a member of the press/media. Who can I contact?

The San Diego Zoo’s policies require that all media requests be screened by our Public Relations office. Media are asked to contact 619-685-3291 or email publicrelations@sdzwa.org for assistance.

How do I arrange interviews with animal care staff?

As you can imagine, we receive hundreds of emails each week from guests requesting an interview with our wildlife care specialists. We are unable to accommodate all such requests as this would take our wildlife care staff away from their primary responsibilities to the animals in their care. Information about animal species may be found on our San Diego Zoo Wildlife Alliance Animals & Plants website.

Where is the Zoo? How do I get there?

The Zoo is located adjacent to downtown’s Balboa Park. San Diego Zoo 2920 Zoo Drive San Diego CA 92101 619-231-1515

MEMBERSHIP

MEMBERSHIP

How can I check my expiration date?

Please visit our website at zoomember.org/verify to confirm the current expiration date of your membership.

What is the best way to purchase/renew my membership?

The quickest and easiest way to purchase or renew is online. Please click the MEMBERSHIP link at the top of this page to get started! Then click JOIN or RENEW on the subsequent page.

I do not have my Membership ID number. How do I renew online?

If you do not have your Membership ID number, please call 619-231-0251 any day after 8:30 a.m. Please do not purchase a new membership.

I recently renewed my membership, but received another renewal notice. Why did I receive this?

Thank you for renewing your membership with San Diego Zoo Wildlife Alliance! Our data files are updated on a regular basis, and in this case, the subsequent renewal reminder you received was generated prior to the database refreshment. Please disregard the notice.

Can I apply my admission ticket to the cost of a membership?

Yes! The person who uses the admission ticket may apply a 1-Day Pass or a 2-Visit Pass admission ticket toward the purchase of any qualifying membership for him- or herself. Admission ticket and receipt must be presented in person at any ticket window at either park on the initial visit date. Guests who are unable to do so on the initial visit date may bring the ticket along with original receipt to any ticket window at either park within 7 days of initial visit.

Guest who are unable to return in person can click here for instructions and a form to be completed and mailed with the ticket.  Must be postmarked within 7 days of visit.

Not applicable to renewing current memberships or membership upgrades. Valid on new memberships only.

Applied tickets must be submitted at the time of upgrade and therefore cannot be transacted online or over the phone.

Can I purchase/renew my membership online?

Yes! Please click on the MEMBERSHIP link at the top this page to get started! Then click JOIN or RENEW on the subsequent page.

How do I make a correction to my online order?

Please call 619-231-0251 any day after 8:30 a.m. Pacific time to speak with a membership representative.

What if I don't want to purchase/renew my membership online?

Membership can be purchased in person at any ticket window at the San Diego Zoo and San Diego Zoo Safari Park during operating hours.

What types of membership are available?

Please visit our Membership page to see the benefits of membership!

Does membership include admission to the San Diego Zoo and the San Diego Zoo Safari Park?

Yes! Membership is valid for admission to the San Diego Zoo and San Diego Zoo Safari Park. Daily hours vary seasonally. Membership includes admission to seasonal entertainment at both parks. Blockout dates apply to San Diego Resident and Wildlife Protector non-premium levels. Please view our list of current blockout dates.

Does membership include the Guided Bus Tour and Kangaroo Bus at the Zoo?

Yes! All memberships include complimentary access to the Guided Bus Tour and Kangaroo Bus at the Zoo. While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather or special events. A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival. 

Does membership include the Africa Tram at the Safari Park?

Members who possess a Wildlife Champion membership or higher, their children, and their accompanying plus-one guest who enter using a guest pass receive complimentary priority boarding on the Zoo’s Guided Bus Tour and the Safari Park’s Africa Tram.

While we work hard to provide an exceptional guest experience, occasionally habitats, tours, restaurants, transportation, entertainment, or services change or close without notice and without liability due to refurbishing, capacity, weather, or special events. A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival.

Do members receive discounts on food and merchandise at either park?

Yes! Please check our Wild Perks page for your discount perks!

Do memberships have Blockout dates?

Blockout dates apply to Resident and Wildlife Protector (non-premium) levels. Please view our list of current Resident and Wildlife Protector blockout dates. Upgrade to Premium level to enjoy the Zoo and Safari Park every day of the year!

Can I use or extend my expired member Guest Passes?

No.  Guest Passes are valid through the date printed on the ticket. No extensions or waivers are permitted.

Expired, unused Guest Passes can be exchanged in person only for a 25% discount toward the purchase of a current 1-Day Pass ticket at any ticket window.  Only one discount per ticket.

Is my membership payment tax deductible?

Depending on your level of membership, your payment, less the fair market value of the goods and services received, might be considered deductible for income tax purposes. As we are unable to provide tax advice, please see your tax advisor or contact the I.R.S. for guidance.

Do you have a family membership?

We do not offer a “family” membership. Adults and children have separate memberships and pricing. Youths ages 3–17 are eligible only for our San Diego Zoo Wildlife Explorer membership. All adult memberships are for individuals 18 years of age or older—no exceptions.  Please click on the MEMBERSHIP link at the top of this page to get started!

Which levels of membership are available to those who live outside San Diego?

Starting with Wildlife Protector, all levels (except San Diego Resident) are available to those who live outside San Diego County. 

Do you offer a membership discount to persons with a disability?

No, our standard membership prices apply for persons with a disability. Members with a disability can bring one adult attendant (18+) free of charge each visit day. For more information, stop by any ticket window at either park.

Do you offer a membership discount for seniors?

Yes! Seniors age 65 and up who reside in San Diego County receive a 10% discount off the current price of San Diego Resident, Resident Premium, Wildlife Protector, and Wildlife Protector Premium memberships. Seniors age 65 and up who reside outside San Diego County receive a 10% discount off the current price of Wildlife Protector and Wildlife Protector Premium memberships. To obtain the discount, Seniors age 65+ will need to present a valid photo ID and proof of age upon their first visit to either park to pick up a membership card and coupons.

Do you offer a membership discount for students?

Yes! Students who reside in San Diego County receive a 10% discount off the current price of a San Diego Resident, Resident Premium, Wildlife Protector and Wildlife Protector Premium memberships. Students who reside outside San Diego County receive a 10% discount off the current price of Wildlife Protector and Wildlife Protector Premium memerships. To obtain the discount, students must purchase a new membership in person and present valid photo ID and proof of current student enrollment upon their first visit to either park to pick up membership card and coupons.  

How can I check my membership status?

To confirm your membership card is valid to use at the San Diego Zoo or San Diego Zoo Safari Park, simply use this link to enter your member card barcode number to verify your Membership can be used for admission today: Member Card Verify. Adults 18+ must present a valid form of photo ID along with a valid membership card in the adult's name to gain admission to our Parks. Re-entry to our parks will also require a hand stamp. If you have additional questions regarding your card status, please stop by any ticket window at the San Diego Zoo or Safari Park during operating hours. Memberships always expire on the last day of the month, regardless of the day you joined.

When will I receive my membership card?

Whenever possible, we take advantage of nonprofit postage rates. Nonprofit mail can take a little longer to reach you, but it reduces expenses considerably. Please allow 3-4 weeks for your membership card to reach you. Adult membership cards are mailed separately from children's membership cards and may arrive on different days. If you selected Green Delivery, you will not receive a membership card in the mail.

Can I visit before I receive my card?

Yes! If you want to visit before receiving your membership card(s) in the mail, stop by any ticket window and show your valid photo ID to receive replacement cards and Guest Admission coupons. Please note, your new membership card will have a new barcode. When your original membership cards arrive in the mail, please destroy them as they will no longer be active and valid.

Can I visit if I've misplaced my membership card?

Yes! On your next visit to either park, please go to any ticket window during operating hours, present a valid photo ID, and we will verify your membership and replace your membership card for a nominal service fee. Please note, your new membership card will have a new barcode. Should you find your missing/lost membership card, please destroy it as it will no longer be active and valid.

Why do I have to show a photo ID when I use my membership card to enter either park?

Memberships are nontransferable and a valid photo ID is required for adults 18+ to gain admission to our parks. This also protects our members if their cards are lost or stolen. As a nonprofit organization that relies on membership and attendance for support, we appreciate your attention to this detail of your membership benefits.

Can my membership be used at other zoos?

No, we do not have reciprocal membership agreements with any other zoos or organizations.

Is my membership with another zoo or affiliated organization valid at the San Diego Zoo or San Diego Zoo Safari Park?

No, we do not have reciprocal membership agreements with any other zoos or affiliated organizations.

Can I put my membership on hold?

No. Memberships become active immediately upon purchase, are non-refundable and cannot be suspended or delayed.

I have a membership for myself plus guest. How does this work?

Members with membership benefits that include accompanying guest privileges must accompany the same guest during their entire visit. Guests re-entering must obtain a hand stamp and be accompanied by the original member. Visits are defined as one day, either park, entry and/or re-entry.

Can I lend my membership card to a friend or family member?

No, memberships are nontransferable and a valid photo ID is required for adults 18+ to gain admission to our parks. This also protects our members if their cards are lost or stolen. As a nonprofit organization that relies on membership and attendance for support, we appreciate your attention to this detail of your membership benefits.

Can I transfer my membership to someone else?

No, memberships are nontransferable and are valid only for the person whose name appears on the card. As a nonprofit organization that relies on membership and attendance for support, we appreciate your attention to this detail of your membership benefits.

Can I use my Guest Admission coupons before I receive them in the mail?

Yes! Just stop by any ticket window at either the San Diego Zoo or San Diego Zoo Safari Park during operating hours to verify your membership purchase and acquire any Guest Admission coupons associated with your membership.

Can I have my Guest Admission coupons reprinted?

Yes! As long your membership is current, you can stop by any ticket window at either park during operating hours, present your membership card and a valid photo ID, and we can reprint any unused Guest Admission coupons issued in conjunction with the current membership term.

Can I sell my complimentary tickets received with a San Diego Zoo Wildlife Alliance Membership?

No. Access will be denied to our parks in the event of fraud or misuse of the membership benefits and the membership will be withdrawn from any person whose conduct is deemed to be inappropriate in the absolute discretion of San Diego Zoo Wildlife Alliance. Inappropriate conduct includes, but is not limited to, allowing or assisting a third party to attempt to gain unauthorized or improper access to any park with a membership of which they are not the valid member or any unauthorized re-sale of Memberships, Tickets, Complimentary Tickets, Coupons, or any other benefits associated with this Membership. For the avoidance of doubt, no refund or compensation will be given in such circumstances.

What if the printed expiration date on the Guest Admission coupons does not match the expiration date of my membership?

Unused Guest Admission coupons issued in conjunction with the current membership term will be accepted through the current expiration date of the associated membership. Memberships always expire on the last day of the month, regardless of the day you joined.

How can I update my address/email/phone number?

You may submit address/email/phone number changes in person at any ticket window at the San Diego Zoo or San Diego Zoo Safari Park during operating hours. Please be prepared to show your membership card and valid photo ID (ID required if 18+).

You can also call our Membership Department daily, after 8:30 a.m., at 619-231-0251.

What are the Donor Club Early Hours Sunday dates for this year?

Donor Club Early Hours Sundays are valid for Wildlife Protector Premium level and above  For more information, please see our Early Hours page.

Are you bringing back the old San Diego Resident Pass?

This Pass was retired many years ago, and is not the same as the San Diego Resident and San Diego Resident Premium membership levels currently offered.

I have been a member for years. Why these changes?

We are committed to our members and our growing alliance for wildlife, and as part of this expansion we are also offering a wider variety of options to meet the financial needs of our members. We are happy that we can now offer discounted rates for limited admission, an expanded senior discount, and less zip code restrictions!
 

What is the Zip Code range for San Diego Resident memberships?

San Diego Resident memberships are available to anyone living in San Diego County. San Diego County includes the area from the Mexico Border up to and including Camp Pendleton, east to Borrego Springs, through Julian and down to Campo. It does not include Temecula, Palm Springs or El Centro, as these cities are outside of San Diego County. See complete list of eligible locations.

What if a San Diego Resident or Wildlife Protector member visits on a blockout date?

The member can either go to a ticket window and upgrade their membership to a Premium version to visit that day, or return on a non-blockout day.

Does the member have to be present for a guest to use a member Guest Pass?

Each Guest Pass may be used for one person, for one-time use only. The member does not have to be present for their guests to enter with unexpired, unused coupons.

Can I use my Guest Pass to bring a guest for Early Hours?

Yes! Members who qualify for Early Hours must accompany their visitors using Guest Passes.

Why has the accompanying guest benefit been discontinued?

We offer an accompanying guest benefit starting at the Wildlife Champion level.

Why can I no longer purchase a dual membership?

We are committed to growing our alliance by offering a wider variety of options to meet the financial needs of our members. For this reason, we have discontinued offering dual memberships.

Can a lapsed Annual Pass member living outside San Diego County renew as a San Diego Resident or San Diego Resident Premium level?

Former Annual Pass members who do not live in San Diego County and whose memberships have lapsed are welcome to renew at the Wildlife Protector levels or higher. 

Can non-lapsed Keeper Club members who live outside San Diego County renew as a San Diego Resident or San Diego Resident Premium membership?

All San Diego Resident and San Diego Resident Premium members must live within the established Zip Code range to qualify for this level.

Are the 50% off Discount Admission Coupons valid for use any day?

Yes! There are no blockout dates for 50% off Discount Admission Coupons, and members do not have to accompany guests purchasing admission and using a 50% off Discount Admission Coupon.

Does the member have to be present to redeem the 50% off Discount Admission Coupon?

No.

Can the 50% off Special Experience Coupon be redeemed in person at the ticket booth window?

Yes! We recommend advance reservations, by calling 619-718-3000 daily after 8:30 a.m. Pacific Time.

Shopping

Is it possible to purchase Zoo merchandise online?

Yes! Please visit ShopZoo.com, to shop in our online store. 

Is it possible to shop without paying admission?

We offer a Shopper’s Pass, which allows you to enter the Zoo or the Safari Park and shop.

At the Zoo, purchase a 1-Day Pass at the regular price and shop for 30 minutes. Once shopping, if you desire more time, you can extend your pass up to 60 minutes total. Just inform any shop employee that more time is needed. Return before your time is up and your 1-Day Pass purchase price will be refunded.

At the Safari Park, purchase a 1-Day Pass at the regular price and shop for 45 minutes. Return before your time is up and your 1-Day Pass purchase price will be refunded.

Happy shopping!

Does the Zoo sell gift cards?

Yes!  San Diego Zoo Gift Cards make the perfect gift!  Gift cards are valid toward Zoo and Safari Park admission packages, gift shop and food stand purchases, tours and education programs, Zoo memberships, and more. Best of all, they never expire!

You have several options to purchase Gift Cards: you can call our Reservation Sales office at 619-718-3000, or purchase them at any of our gift shops or ticket windows at both the Zoo and the Safari Park.

Gift cards can also be purchased online, by scrolling to the bottom of our Tickets and Packages web store page.

Lost or stolen Gift Cards cannot be replaced. Gift cards cannot be redeemed for online purchases.

Do you use my personal information when I make a purchase?

By using a number of security technologies in our websites, we maintain the privacy of your information as a priority. Read more about our privacy policy.

Tickets & Discounts

Are reservations required to visit the Zoo and Safari Park?

No reservations are required to visit our parks.

ANY DAY TICKETS: Can I use a 1-Day Pass Any Day ticket on a 1-Day Pass Value Day?

Yes, 1-Day Pass Any Day tickets are valid for one entrance any day for one year from the date of purchase. Tickets are non-refundable and non-exchangeable once purchased. No reservation required.  Ticket cannot be combined with any discount, offer, or promotion.

ANY DAY TICKETS: If I use a 1-Day Pass Any Day ticket on a 1-Day Pass Value Day, can I get a refund of the difference?

No, the 1-Day Pass Any Day ticket requires pre-purchase and allows flexibility to visit on any day, one year from the date of purchase. Tickets are non-refundable and non-exchangeable once purchased. No reservation required. 

ANY DAY TICKETS: Can I use a discount coupon to purchase a 1-Day Pass Any Day ticket?

Coupons are subject to rules and regulations printed on each coupon. Some coupons can be applied to 1-Day Pass Any Day tickets online, other coupons/offers must be presented at the ticket window and redeemed on that day. Coupons are not applicable on Value Day tickets.    

VALUE DAYS TICKETS: Can a 1-Day Pass Value Days ticket be used any day?

No. The 1-Day Pass Value Days tickets are only valid only on predetermined Value Days, up to one year from date of purchase. See calendar for details. No reservation required. Ticket cannot be combined with any discount, offer, or promotion.   

VALUE DAYS TICKETS: Can I upgrade a 1-Day Pass Value Days ticket to a 1-Day Pass Any Day ticket?

Valid 1-Day Pass Value Days tickets can be upgraded at any ticket window on date of visit for an additional cost. No reservation required. Value Days ticket cannot be combined with any other discount, offer, or promotion.  

VALUE DAYS TICKETS: Can I use a discount coupon to purchase a 1-Day Pass Value Days ticket?

No. The 1-Day Pass Value Days ticket cannot be combined with any other discount, offer, or promotion.  

VALUE DAYS TICKETS: Can I use my discount admission coupon at the ticket window?

Yes, discount coupons and promotions can be applied toward the purchase of a 1-Day Pass Any Day ticket at any ticket window on the day of visit. Coupons are not applicable on Value Days tickets.    

What are the admission prices for the Zoo and Safari Park?

Please click here for Zoo admission prices and here for Safari Park admission prices. Children visiting either park who are younger than 3 years of age are free.

What is included in a 1-Day Pass?

At the San Diego Zoo, the 1-Day Pass package includes Zoo admission with unlimited use of Guided Bus Tour, Express Bus, Skyfari Aerial Tram, and all exhibits and shows (all subject to availability).

At the San Diego Zoo Safari Park, the 1-Day Pass package includes Park admission with unlimited use of the Africa Tram and all exhibits and shows (all subject to availability).

While we work hard to provide an exceptional guest experience, occasionally exhibits, tours, restaurants, transportation, entertainment or other services change or close without notice and without liability due to refurbishing, capacity, weather or special events. A daily listing of changes or closures can be found at the main entrance of both parks. Please check upon arrival.

Do tickets have expiration dates?

Yes! Purchased admission tickets are valid through the date printed on the ticket. Complimentary admission tickets (including member Guest Passes) are valid through the date printed on the ticket and may include block out dates, also printed on the ticket. No extensions or waivers are permitted.

Expired, unused purchased and complimentary tickets can be exchanged in person only for a 25% discount toward the purchase of a current 1-Day Pass ticket at any ticket window.  Only one discount per ticket.

Can I use my ticket on the printed expiration date?

Yes! All tickets are valid throughout the day on the printed expiration date.

Tell me about Print at Home tickets.

Print at Home tickets are valid for one year from the date of purchase. Expiration dates are printed on tickets (be sure to note the year!) 

As noted in the Terms and Conditions on our website, all tickets purchased online are nonrefundable/nonreturnable. We are unable to issue exchanges or refunds after an online purchase has been made.

No AAA or Senior discounts can be applied toward print at home tickets. These offers must be redeemed at the San Diego Zoo or San Diego Zoo Safari Park ticket windows by presenting your AAA card or photo ID (seniors).

Your Print at Home ticket can only be scanned once at the turnstile, regardless of how many copies you have.

You have several delivery options when purchasing your tickets online. After completing the Billing screen, the Delivery Information screen allows you to choose the ticket delivery method that best suits your needs. Selecting the Print at Home delivery method allows you to print your tickets using your home or office computer and printer. Your tickets are emailed to you with a pdf attachment. Print the attachment and bring your printed tickets to the main entrance to be admitted to either park.  You can click here for a free download of Adobe Acrobat Reader to view and print your tickets. 

Please configure your spam or junk mail filter to allow emails with attachments from esales@sandiegozoo.org.If you are unable to retrieve your tickets, please present your order number, valid ID and the credit card used to make the purchase at any ticket window upon arrival and we can reprint your tickets at that time. 

All ticket packages can be purchased in person at either park.

How do I use promotion codes?

A discount promotion code may be applied when you are in the online store's shopping cart area.

Where is my order confirmation email and attached tickets?

Your confirmation email and attached tickets come from esales@sandiegozoo.org. Occasionally, our delivery emails will end up inside your junk mail or spam folder, so be sure to check these folders if our email has not arrived in your inbox. A good precaution is to make sure the domain esales@sandiegozoo.org is on your email client's address book and safe senders list. All order emails are sent to the email address you provided on the order form, so please be sure that's the email account you're checking!

Do I need to bring the credit card I used to purchase with ID when I pick up tickets at the Zoo or Safari Park?

Yes, the credit card used to make your online or telephone purchase and valid form of ID are required when picking up tickets at our windows and kiosks.

My bank account shows a pending hold on my funds. Why?

A "pending hold" is a banking industry practice of authorizing electronic transactions made with a debit or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called "settlement") or the hold "drops off."

More than one hold can appear on the account when a guest inadvertently charges a card multiple times during the same transaction (usually by repeatedly clicking on "Submit Order"). Basically, each time a debit or credit card number is submitted, it is transmitted as an electronic inquiry to determine if funds are available to cover the potential transaction. The bank automatically places a hold on the amount(s) and retains the funds until the merchant clears or "settles" the transaction, usually at the close of business each day. The issuing bank still has your money (which is why it is "pending"), and these holds usually drop off after one to three business days, depending on the issuing bank's policy.

Whenever possible, no earlier than 24 hours after the initial transaction and at the issuing bank's request on letterhead, we are happy to assist in resolving "pending hold" issues. It's important to note that while a request to release a hold can be made, not all banks will honor one. And even if they do, the release of funds may not be instant. Ultimately, merchants (such as the San Diego Zoo and Safari Park) do not have the ability to release an authorization hold; the only entity that can do so is the issuing card's bank.

If I cancel my tour/program reservation, how long does it take to get a refund?

If a refund is approved, it may take up to 1–2 weeks to receive your refund, depending upon your bank's refund processing timeline.

Do you offer a AAA discount?

Yes! AAA members who show their valid AAA membership cards at ticket windows located at the San Diego Zoo and the San Diego Zoo Safari Park receive 10% off a 1-Day Pass. Valid for up to 6 people. Discount cannot be combined with any other coupon or offer. AAA discount cannot be applied online or by phone as guests need to present their AAA card in person at any ticket window to receive the discount.

Do you offer an airline and cruise line employee discount?

Yes! Eligible airline and cruise line employees presenting a company-issued picture identification badge or CLIA card and one accompanying guest will receive a 10% discount off the 1-Day Pass at the Zoo and Safari Park ticket windows. All other accompanying guests pay the full ticket price at any ticket window at the same time the airline/cruise line ticket is processed. Discount cannot be combined with any other coupon or offer.

Do you offer a group admission discount?

Yes! Groups of 15 or more paying admission receive a 10% discount off the 1-Day Pass. Groups of 100 or more paying admission receive a 15% discount off the 1-Day Pass. Advance reservations are strongly recommended.

For your convenience, we offer Meal Vouchers, accepted at participating restaurants. Meal vouchers are $16.50 per person and can be redeemed at participating restaurants for an entree combo or child's plate and a non-alcoholic drink. Meal Vouchers eliminate the need for cash at restaurants and may save on the cost of purchasing items à la carte. Meal Vouchers include an informational flyer detailing participating restaurants and items offered at each park. Our restaurants throughout both parks are committed to providing a wide selection of high-quality, delicious all-American or international fare, snacks, and healthful alternatives.

Group reservations and Meal Vouchers can be arranged through our Reservation Sales Department at 619-718-3000, open daily at 8:30 a.m.

Discounts are not offered on Tours, Safaris or other Special Experiences or Programs.

Do you offer a military discount?

Yes! Military discounts—for United States Active Duty military—are valid every day of the year during our regular scheduled operation, including ALL holidays. Visit as often as you wish! The discount is not valid for special ticketed events or programs.

I’m United States Active Duty military. What do I need to visit?

United States Active Duty military personnel, with a valid ID, do not require a ticket for admission to the Zoo or the Safari Park. Valid military ID must be presented at time of arrival. All guests ages 3 and older who are accompanying U.S. Active Duty military are required to have a ticket or a membership. 

Active duty U.S. Armed Forces personnel* receive all the benefits of our 1-Day Pass admission to the San Diego Zoo and the San Diego Zoo Safari Park upon presenting a Common Access Card (CAC) or Uniformed Services ID Card at our gates. Complimentary admission is reserved exclusively for active duty service members upon presenting valid ID. Special ticketed events or programs are not included.

U.S. Active Duty military who for any reason are unable to present valid active duty ID are not eligible for free entrance and will be required to purchase non-refundable admission to enter our parks. 

U.S. Active Duty military spouses and eligible immediate dependents receive a 10% discount off the 1-Day Pass at both the Zoo and Safari Park and do not need to be accompanied by an active duty member of the Armed Forces. Just show your valid dependent ID card at any ticket window!

Retirees and veterans: We do not offer a discount at our parks; however, we work with MWR Departments on board local military installations to offer discount packages for U.S. military retirees, veterans and others. Please contact your military MWR Ticket Office for discount requirements on ticket purchases.

At the Zoo, the 1-Day Pass includes Zoo admission with unlimited use of the Guided Bus Tour, Kangaroo Bus, Skyfari aerial tram, and viewing of habitats and regularly scheduled presentations (subject to availability). Special ticketed events and programs are not included. At the Safari Park, the 1-Day Pass includes Park admission with unlimited use of the Africa Tram, and viewing of habitats and regularly scheduled presentations (subject to availability). Special ticketed events and programs are not included. Safari Park parking is not free.

*Includes active duty members of the United States Army, Navy, Air Force, Marine Corps, and Coast Guard; members of the Reserve components (Ready Reserve, National Guard, and Reservists in training); and cadets of service academies and the U.S. Merchant Marine Academy.

Do you offer a reciprocal discount to members of other zoos or affiliated organizations?

No. San Diego Zoo Wildlife Alliance is a self-supporting, not-for-profit conservation organization that raises funds to maintain its parks, provide state-of-the-art animal care for endangered species, and pursue conservation efforts around the world. Most of our funds are raised through admission and on-grounds sales at our parks. Unlike most zoos in the US, we are not largely supported by municipal, state, or federal funds. In the interest of supporting our conservation mission, we do not offer complimentary or discount admission to members of other zoos or affiliated organizations.

Do you offer a senior discount?

Yes! Seniors age 65 and over who reside in San Diego County receive a 10% discount off the current price of a San Diego Resident, Resident Premium, Wildlife Protector, and Wildlife Protector Premium memberships. Seniors age 65 and over who reside in outside San Diego County receive a 10% discount off the current price of a Wildlife Protector and Wildlife Protector Premium memberships. To obtain the discount, Seniors age 65+ will need to present valid photo ID and proof of age upon their first visit to either park to pick up membership card and coupons.

Do you offer a student discount?

Yes! Students 18 and older who reside in San Diego County receive a 10% discount off the current price of a San Diego Resident, Resident Premium, Wildlife Protector and Wildlife Protector Premium memberships. Students who reside outside San Diego County receive a 10% discount off the current price of Wildlife Protector and Wildlife Protector Premium memberships. To obtain the discount, students must purchase a new membership in person and present valid photo ID and proof of current student enrollment upon their first visit to either park to pick up membership card and coupons.  

Do you offer a travel agent discount?

Yes! Travel agents, wholesalers, and tour operators presenting a valid IATA or IATAN card with picture ID and one accompanying guest receive a 10% discount off the 1-Day Pass at the Zoo and the Safari Park ticket windows. All other accompanying guests pay the full ticket price at any ticket window at the same time the travel agent ticket is processed. Discount cannot be combined with any other coupon or offer.

Is there still an admission-free day called Founder's Day?

No. The Zoo and Safari Park no longer offer a single free admission day (traditionally called Founder's Day). Instead, the entire month of October is now "Kids Free" with free admission (entrance only) offered to children 11 years and younger at both the Zoo and the Safari Park.

What and when is Kids Free?

Each year, from October 1–31, in honor of our Zoo’s founding, youths 11 years of age and younger are granted free entrance to the Zoo and Safari Park when accompanied during their visit by an adult age 18+ with a vaild form of entry (membership, admission ticket, U.S. military ID, etc.). Youths 2 years of age and younger are always free. Anyone younger than 15 must be accompanied by a paid (admission or member) adult 18+ during their visits to the Zoo and the Safari Park.

Adults may purchase their admission ticket(s) or memberships online, by phone, or day of at any ticket window at the Zoo or Safari Park. Qualifying youths ages 11 and younger entering free do not need a ticket to enter. October Kids Free entrance includes the Africa Tram* at the Safari Park; and the Guided Bus Tour*, Kangaroo Bus*, and Skyfari aerial tram* at the Zoo (*subject to availability). During Kids Free month, a 4D Theater add-on is available at the Zoo for additional cost for ages 3 and older, and can be purchased at any ticket window upon arrival.

How can I request a San Diego Zoo or Safari Park ticket donation?

San Diego Zoo Wildlife Alliance is a nonprofit organization that supports other nonprofit organizations in Southern California by providing charitable contributions in the form of complimentary tickets good for the San Diego Zoo or the San Diego Zoo Safari Park. Each eligible organization may receive a maximum of two (2) complimentary 1-Day Pass tickets per organization per calendar year.

San Diego Zoo Wildlife Alliance requires that these certain criteria be met in order to be considered for ticket donations.

Due to the volume of requests we receive, we are unable to respond to telephone inquiries and we cannot accept requests sent by email or fax.

Our organization works with local hospitals and wish support organizations to accommodate individuals of all ages and families in need. These organizations fall within the state and federally instituted not-for-profit guidelines we are required to follow. We encourage individuals and families with specific needs to contact one of these organizations for additional information and to arrange a visit.

As a nonprofit organization, which itself raises funds to support our mission, San Diego Zoo Wildlife Alliance is unable to raise funds or provide grants to sponsor other organizations. We are unable to provide complimentary Special Experiences, Safaris, Tours, or Programs at our parks.

Seasonal Events

AUTUMN FESTIVAL: When is Autumn Festival scheduled at the Safari Park?

The San Diego Zoo Safari Park's Autumn Festival activities are scheduled on these October Saturdays and Sundays in 2022: October 8–9, 15–16, 22–23, and 29–30. During Autumn Festival weekends, the Safari Park is open until 7 p.m.

AUTUMN FESTIVAL: Is Autumn Festival included with admission/membership?

Autumn Festival is included with Safari Park admission and/or membership.

AUTUMN FESTIVAL: Which ages are admitted free during Autumn Festival?

During October, youths ages 11 and younger are free at the Zoo or Safari Park, when accompanied by an adult with a valid form of admission. This includes Autumn Festival, a special event scheduled on selected October weekends at the Safari Park. For all other months in the year, ages 3–11 pay a Child admission price, while ages 2 and younger are admitted free to the Zoo and Safari Park.

AUTUMN FESTIVAL: What activities happen during Autumn Festival?

Autumn Festival is scheduled on selected weekends at the Safari Park. Activities and entertainment include live music, wildlife insights from Safari Parker, and more. Seasonal foods will be available for purchase at various locations. During Autumn Festival weekends, the Safari Park is open until 7 p.m. 

BUTTERFLY JUNGLE: When is Butterfly Jungle at the Safari Park?

Spring Safari featuring Butterfly Jungle at the Safari Park will be open 51 days in 2022—from Saturday, March 19 through Sunday, May 8.

BUTTERFLY JUNGLE: What are the hours for Butterfly Jungle?

The Butterfly Jungle habitat will be open daily to Butterfly Jungle Safari participants, 9:30 a.m. to 4:30 p.m.—from Saturday, March 19 through Sunday, May 8, 2022. The last timed ticket for guests to purchase will be at 4 p.m. 

BUTTERFLY JUNGLE: What's new for Butterfly Jungle in 2022?

This year, Butterfly Jungle Safari will be available for purchase by individuals instead of household groups, with no age restrictions. The cost is $15 per person for all ages (including infants and children). Each Butterfly Jungle Safari participant will have the opportunity to enter and experience the Butterfly Jungle habitat for 20 minutes, with guides available to share stories and answer questions. Guests can learn about butterfly conservation, the Western monarch story, and how to participate in citizen science activities. Safari Park admission or membership is separate and required.

BUTTERFLY JUNGLE: Is Butterfly Jungle included with Safari Park admission and/or membership?

Butterfly Jungle Safari requires an additional ticket for all ages. It is purchased separately from and is not included with Safari Park admission or membership. All Butterfly Jungle visitors—including members—of all ages, must reserve and purchase a timed ticket for Butterfly Jungle.  You can purchase Butterfly Jungle Safari tickets here. Safari Park admission or membership is separate and required.

BUTTERFLY JUNGLE: I am a member. Do I need to purchase a timed ticket for Butterfly Jungle Safari to experience Butterfly Jungle?

Yes. Guests of all ages (including members and nonmembers—adults, infants, and children) will need a date- and time-specific Butterfly Jungle Safari ticket to visit Butterfly Jungle. Butterfly Jungle Safari tickets are $15 per person and can be purchased online. Park admission or membership is separate and required.

BUTTERFLY JUNGLE: What programs and Safaris include Butterfly Jungle?

In addition to the 20-minute Butterfly Jungle Safari, selected Roar & Snore Safaris are also available that include an All Access Pass to Butterfly Jungle on weekends between March 19 and May 8, 2022.
 

FOURTH OF JULY: Are the Zoo and Safari Park open on July 4?

Yes. The Zoo and the Safari Park are both open every day, including holidays.

FOURTH OF JULY: Do the Zoo and/or Safari Park have fireworks on July 4?

No. To maintain the high-quality care provided to all our wildlife residents, our parks never display fireworks.

HALGLOWEEN: When is HalGLOWeen scheduled at the Zoo?

The San Diego Zoo's HalGLOWeen activities are scheduled every Friday, Saturday, and Sunday in October 2022, except October 30. During HalGLOWeen, the Zoo is open until 9 p.m.

HALGLOWEEN: Is HalGLOWeen included with admission/membership?

HalGLOWeen is included with San Diego Zoo admission and/or membership.

HALGLOWEEN: Which ages are admitted free during HalGLOWeen?

During October, youths ages 11 and younger are free at the Zoo or Safari Park, when accompanied by an adult with a valid form of admission. This includes HalGLOWeen, a special event at the San Diego Zoo on selected Fridays, Saturdays, and Sundays in October. For all other months in the year, youths ages 3–11 pay a Child admission price, while those 2 and younger are admitted free to the Zoo and Safari Park.

HALGLOWEEN: What activities happen during HalGLOWeen?

HalGLOWeen includes a variety of special activities and entertainment, including wildlife experiences, a DJ, glow-in-the-dark hula hoops, acrobats, a bubble dance party, puppets, costumed characters, live music, and Halloween decor. The entire Zoo grounds will be open during HalGLOWeen, scheduled from 5 to 9 p.m. on selected Fridays, Saturdays, and Sundays in October.

HALGLOWEEN: Can I wear a costume to the Zoo during this event?

For our younger guests who choose to celebrate the Halloween season, individuals who are 11 years of age and younger may dress in their favorite family friendly Halloween costume—as long as the costumes adhere to our costume guidelines (listed below).

HALGLOWEEN: What is the Zoo's costume policy?

Guests who choose to dress in costume to celebrate the Halloween season must follow these guidelines:

  • Costumes should be family friendly and may not be not obstructive, offensive, or violent.
  • Children 11 years of age or younger may wear masks. However masks must not obstruct vision, and eyes must always be visible.
  • Costumes should not contain sharp objects, pointed objects, or materials that may accidentally strike another guest.
  • Lightsabers, water pistols, swords, or any other accessories that could be mistaken for an actual weapon are not permitted.
  • Costumes should not drag on the ground. 

San Diego Zoo Wildlife Alliance reserves the right to deny admission to or remove any person wearing attire that is considered inappropriate.

Thank you for your understanding.

JUNGLE BELLS: When is Jungle Bells scheduled at the Zoo?

Jungle Bells Proudly Supported by California Coast Credit Union is scheduled Dec. 9, 2022–Jan. 1, 2023, with the exception of Dec. 24 (when the Zoo is open, but no Jungle Bells activities are scheduled). The San Diego Zoo is open from 9 a.m. to 8 p.m. during this event; and the Zoo closes at 5 p.m. on Dec. 24.

JUNGLE BELLS: Is Jungle Bells included with admission/membership?

Jungle Bells is included with Zoo admission or membership.

JUNGLE BELLS: Will Santa Claus appear at the Zoo?

Santa Claus makes appearances at both the Zoo and the Safari Park during the holiday season, included with admission and/or membership.  

JUNGLE BELLS: What activities are included during Jungle Bells?

Jungle Bells includes live music and entertainment, seasonal decorations, visits with Santa Claus, and tasty food options. Returning this year is Aurora—a spectacular multisensory, immersive experience blending sound, lights, 3D projection mapping, and live performers—transporting guests to a glittering wonderland filled with wonder, wildlife, and winter charm. 

KIDS FREE: What and when is Kids Free?

Each year, from October 1–31, in honor of our Zoo’s founding, youths 11 years of age and younger are granted free entrance to the Zoo and Safari Park when accompanied during their visit by an adult age 18+ with a vaild form of entry (membership, admission ticket, U.S. military ID, etc.). Youths ages 2 and younger are always free. Anyone younger than 15 must be accompanied by a paid (admission or member) adult 18+ during their visits to the Zoo and the Safari Park.

Adults may purchase their admission ticket(s) or memberships online, by phone, or day of at any ticket window at the Zoo or Safari Park. Qualifying youths ages 11 and younger entering free do not need a ticket to enter. October Kids Free entrance includes the Africa Tram* at the Safari Park; and the Guided Bus Tour*, Kangaroo Bus*, and Skyfari Aerial Tram* at the Zoo (*subject to availability). An optional 4D Theater add-on is available at the Zoo for ages 3–11, and can be purchased at any ticket window upon arrival.

KIDS FREE: What ages qualify for Kids Free?

During the month of October, youths 11 years of age and younger get free admission to both the San Diego Zoo and Safari Park, when accompanied by an adult. During the entire year, youths age 2 and younger are admitted free, when accompanied by an adult.

KIDS FREE: Does the accompanying adult have to purchase an adult ticket for Kids Free?

Adults must use their valid active membership, pass, or admission ticket to enter the Zoo or Safari Park at any time during operating hours—including during Kids Free month. During the month of October, youths 11 years of age and younger are free.

KIDS FREE: What is the allowable Kids Free adult-to-child ratio?

During our October Kids Free event, each ticketed supervising adult may bring up to 5 youths (ages 11 and younger) free.

KIDS FREE: Can I use my active duty military discount during Kids Free?

Valid active duty military receive complimentary admission for themselves. Please bring your valid active duty CAC card with you. During the month of October, your children ages 11 and younger are free.

NIGHTTIME ZOO: When is Nighttime Zoo?

Nighttime Zoo at the San Diego Zoo takes place June 3 through September 5, 2022. Nighttime Zoo offers extended Zoo hours—9 a.m. to 9 p.m. June 8 through September 5, with the exception of June 18, when the Zoo will close at 5 p.m. for a special event.

NIGHTTIME ZOO: Is Nighttime Zoo included with admission/membership?

Nighttime Zoo, the San Diego Zoo's summer celebration, is included with San Diego Zoo admission and/or membership.

NIGHTTIME ZOO: What activities happen during Nighttime Zoo?

Nighttime Zoo includes live music and entertainment, special activities, and much more. For detailed information, visit the Nighttime Zoo webpage. 

NIGHTTIME ZOO: What are the hours for Nighttime Zoo activities?

For more information and performance times, please visit the Zoo's Nighttime Zoo webpage, which is updated during the event.

NIGHTTIME ZOO: Are animals visible during Nighttime Zoo?

Some but not all wildlife are visible after dark. At any time, many animals have the ability to choose whether they will be in or out of viewable areas.

SENIORS FREE: When is Seniors Free month at the Safari Park?

The entire month of February 2022 is Seniors Free month at the Safari Park. Guests ages 65 and up with a valid photo ID receive free admission all month long. Parking is not included.

SENIORS FREE: Do I need a reservation to visit the Safari Park?

No reservations are required to visit our parks.

SENIORS FREE: Can I visit the Zoo free instead of the Safari Park?

No, Seniors Free month is only valid for a 1-Day Pass admission to the Safari Park during the month of February. Senior guests must be age 65+ and show a valid photo ID at the entrance to enter free. Parking not included.

SENIORS FREE: Is parking free or discounted in February?

No, general parking is not free and is paid upon arrival (parking is included with donor-level memberships). For members and guests who prefer to park a bit closer to the entrance on a level surface, we offer Preferred Parking on weekends and holidays for an additional fee https://sdzsafaripark.org/plan-your-visit#.

SENIORS FREE: Can I bring a guest with me for free?

Only if the guest is age 65+ and shows a valid photo ID at the entrance during the month of February. Otherwise, guests younger than age 65 require a valid form of admission or membership. Parking not included.

SENIORS FREE: How old do I have to be to qualify?

Guests ages 65+ who show a valid photo ID at the entrance may enter the Safari Park free during the month of February. Parking not included.

SENIORS FREE: Do you require an ID?

Yes. Guests age 65+ must present a valid photo ID at the entrance to receive a complimentary 1-Day Pass ticket valid that day only at the Safari Park during the month of February. Parking not included.

SENIORS FREE: How do I get a free senior ticket?

During February 2022, guests ages 65+ can present their valid photo ID at the entrance to receive a complimentary 1-Day Pass ticket—valid that day only—to enter the Safari Park free. Parking not included.
 

SENIORS FREE: Can I use my senior free ticket on a different date?

No. Seniors Free tickets are valid only on the date received, and are void if unused. Parking not included.

SENIORS FREE: Can I get my senior free ticket in advance?

No. Seniors Free tickets can only be obtained in person with a valid photo ID on your February 2022 visit date, are valid only on the date received, and are void if unused. Parking not included.

SENIORS FREE: Can I come in free at a later date if I can’t visit in February?

No, Seniors Free is only valid for admission to the Safari Park during the month of February 2022. Senior guests must be ages 65+ with valid photo ID to enter free. All other months, senior guests 65+ receive a 10% discount on the 1-Day Pass with a valid photo ID. Parking not included.
 

SENIORS FREE: Can I give my senior ticket to someone else?

Senior Free tickets are non-transferable. Once age has been verified with a valid photo ID, that senior ticket can only be used by that senior (65+). Parking not included.

SENIORS FREE: What’s included in admission?

Guests age 65+ with valid photo ID receive a complimentary 1-Day Pass ticket to the Safari Park. This includes Africa Tram* and all regularly scheduled experiences* (*subject to availability). Parking not included.
 

SENIORS FREE: Is the Africa Tram included?

Yes, guests age 65+ with valid photo ID receive a complimentary 1-Day Pass ticket to the Safari Park. This includes Africa Tram* and all regularly scheduled shows* (*subject to availability). Parking not included.
 

SENIORS FREE: Can I go free multiple times?

Yes, guests ages 65+ with valid photo ID may enter the Safari Park free with a new ticket every day during the month of February 2022. Parking not included.

SENIORS FREE: If I’m a senior and I have a membership, can I bring someone free in my place?

No. Memberships are non-transferrable. Guests must be age 65+ with a valid photo ID to enter the Safari Park free during the month of February 2022. Guests younger than age 65 require a valid form of admission or membership. As always, members are welcome to bring a guest using their guest admission coupons.  

SENIORS FREE: What can I do if I have limited mobility or am unable to walk very far?

The San Diego Zoo Safari Park welcomes all guests. We have several services to help all of our guests enjoy their visit. For more information, please see our page devoted to guests with disabilities. Parking not included.

SENIORS FREE: Are there senior discounts on Safaris?

No, Seniors Free month is only valid for free admission to the Safari Park during the month of February 2022. Senior guests must be age 65+ with valid photo ID to enter free. All members receive Wild Perks discounts on Safaris. Parking not included.

SPRING SAFARI FEATURING BUTTERFLY JUNGLE: Is Spring Safari included with admission/membership?

Spring Safari is included with Safari Park admission and/or membership. Butterfly Jungle Safari requires an additional ticket for all ages. It is purchased separately from and is not included with Safari Park admission or membership. All Butterfly Jungle visitors—including members—of all ages, must reserve and purchase a timed ticket for Butterfly Jungle.  You can purchase Butterfly Jungle Safari tickets here. Safari Park admission or membership is separate and required.

SPRING SAFARI FEATURING BUTTERFLY JUNGLE: What activities happen during Spring Safari?

Activities include live music, entertainment, and wildlife encounters. Seasonal food items are available at Park dining venues. Butterfly Jungle Safari requires an additional ticket for all ages. It is purchased separately from and is not included with Safari Park admission or membership. All Butterfly Jungle visitors—including members—of all ages, must reserve and purchase a timed ticket for Butterfly Jungle.  You can purchase Butterfly Jungle Safari tickets here. Safari Park admission or membership is separate and required.

SPRING SAFARI FEATURING BUTTERFLY JUNGLE: What are the hours for Spring Safari?

Hours are 9 a.m. to 6 p.m., April 11–May 9. For more information, including specific entertainment and activity times, please visit the Safari Park's Spring Safari webpage, which is updated during the event.

WILD HOLIDAYS: When is Wild Holidays scheduled at the Safari Park?

Wild Holidays is scheduled Nov. 25–27; Dec. 3–4, 10–11, 17–23, and 26–31, 2022; and Jan. 1, 2023. The San Diego Zoo Safari Park is open from 9 a.m. to 8 p.m. during this event, with Wild Holidays festivities beginning at 4 p.m.

WILD HOLIDAYS: Is Wild Holidays included with Safari Park admission/membership?

The Safari Park's Wild Holidays activities and entertainment are included with Safari Park admission or membership. 

WILD HOLIDAYS: What activities are included during Wild Holidays, and when are they scheduled?

During the Safari Park's Wild Holidays, guests can enjoy a dazzling winter wonderland of seasonal entertainment and special activities. Visit the Wild Holidays webpage for an event map, and a full schedule of activities and entertainment. 

WILD HOLIDAYS: Will Santa Claus appear at the Safari Park?

Santa Claus makes appearances at both parks during the holiday season, included with membership and admission! 

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