Lion at the San Diego Zoo

Guest Services

Save time: pre-purchase your tickets online, then bypass the front gate when you arrive, and come right in to start your Zoo adventure!

The San Diego Zoo is a smoke-free facility.

Stroller Rentals: Strollers are available for rent on a first-come, first-served basis near the entrance. Availability and price subject to change without notice. You are welcome to bring your own stroller.
Rental Prices:
Stroller single: $16
Stroller double: $20

Wheelchair and ECV Rentals: Manual wheelchairs and ECVs (Electronic Conveyance Vehicles) are available for rent on a first-come, first-served basis near the entrance. Availability and price subject to change without notice. You are welcome to bring your own wheelchair or ECV. Please refer to our Guide for Guests with Disabilities for more information.
Rental Prices:
Manual wheelchair: $16
ECV: $60

Automatic Teller Machines (ATMs): These conveniences are located throughout the Zoo.

Kennels: There are no kennels provided for pets, comfort animals or emotional support animals. We do not offer kennel service at either park. If you will require kennel service during your visit, please use the Contact Us link at the bottom of this page, so we may provide a list of local kennels.  

Lost and Found: If you have lost an item, visit our Guest Services booth on Zoo grounds, located to the left of the Bus Tour entrance. Open daily to closing.

First Aid: A staffed first-aid station is located on the north side of the Zoo’s Reptile House. Open daily to closing.

Shopzoo holiday collection
Wild Wonderland

Add some spots and stripes to your holidays

Hotel with pool
Creature Comforts

PREFERRED HOTELS

Groom and bride embracing as a giraffe looks on in the distance.
Wild Weddings

Picture Your Special Day at the Park!