Panorama of a Safari Park field exhibit with giraffes, water buffalo, and rhinos

Guest Services


Save time: pre-purchase your tickets online, then bypass the front gate when you arrive, and come right in to start your Zoo adventure!

The San Diego Zoo is a smoke-free facility.

Rentals: Strollers, lockers, bag-check, wheelchairs, and motorized wheelchairs are available for rent on a first-come, first-served basis near the entrance. Prices: stroller single, $14; stroller double, $18; ECV with canopy, $55.

Automatic Teller Machines (ATMs): These conveniences are located throughout the Zoo and in front of our entrance plaza.

Kennels:  There are no kennels provided for pets, comfort animals or emotional support animals. We do not offer kennel service at either park. If you will require kennel service during your visit, please use the Contact Us link at the bottom of this page so we may provide a list of local kennels.  

Lost and Found: Visit our Guest Services Office, located at the Zoo’s main entrance, if you have lost an item or child. Open daily to closing.

First Aid: A staffed first-aid station is located on the north side of the Zoo’s Reptile House. Open daily to closing.